Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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J
Jean-Michel L.
Rating: 5 out of 5
following a purchase from 17/05/2025
Very good site!!
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Steeve D.
Rating: 5 out of 5
following a purchase from 15/05/2025
magnificent hat, fits well, good delivery
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Christian V.
Rating: 5 out of 5
following a purchase from 19/05/2025
Speed. Product conforms to the description. Satisfied..
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Antoine B.
Rating: 5 out of 5
following a purchase from 07/05/2025
Excellent house!
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Fabrice B.
Rating: 4 out of 5
following a purchase from 16/05/2025
Beautiful hat, satisfied with this purchase
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Vincent C.
Rating: 5 out of 5
following a purchase from 17/05/2025
Fast delivery, hat conforms to the order. Everything is perfect.
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Sauveur C.
Rating: 5 out of 5
following a purchase from 11/05/2025
serious delivery well packaged
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Jean Claude C.
Rating: 5 out of 5
following a purchase from 18/05/2025
Good quality product, beautiful, impeccable delivery.
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Jean-Marc R.
Rating: 5 out of 5
following a purchase from 07/05/2025
Thank you
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Emeric D.
Rating: 5 out of 5
following a purchase from 18/05/2025
Easy order, deadline respected, Nothing to say about the service! :-)
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Christian G.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very good
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Georges P.
Rating: 5 out of 5
following a purchase from 19/05/2025
Fast and impeccable service.
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Andre R.
Rating: 5 out of 5
following a purchase from 18/05/2025
Fluid
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Jules M.
Rating: 5 out of 5
following a purchase from 18/05/2025
Very good packaging and hats perfectly conform to the photo
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Isabelle J.
Rating: 4 out of 5
following a purchase from 17/05/2025
product corresponds well to the image on the site, very well packaged, very good quality/price ratio. Fast delivery
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Bruno C.
Rating: 5 out of 5
following a purchase from 17/05/2025
Received quickly, conforms to the order and well packaged
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Juliette M.
Rating: 5 out of 5
following a purchase from 12/05/2025
Conformity of the order, fast delivery
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Julien T.
Rating: 4 out of 5
following a purchase from 15/05/2025
great
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Bruno D.
Rating: 5 out of 5
following a purchase from 12/05/2025
good and beautiful site despite everything ... (no human contact)
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Christophe T.
Rating: 5 out of 5
following a purchase from 24/04/2025
Clear, lots of choices and easy to use.
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Jocelyn L.
Rating: 5 out of 5
following a purchase from 13/05/2025
Excellent quality product, valuable advice on the site, delivery is fast and impeccable.
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Olivier D.
Rating: 5 out of 5
following a purchase from 13/05/2025
Fast and careful shipping
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Stephane M.
Rating: 5 out of 5
following a purchase from 14/05/2025
Impeccable
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Robin M.
Rating: 5 out of 5
following a purchase from 16/05/2025
It’s a gift so it’s still in the bottle but the delivery time was excellent. Thank you
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Bijoux L.
Rating: 5 out of 5
following a purchase from 13/04/2025
The quality of the order is impeccable. I am very satisfied with the product.
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Etienne D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Easy order, fast delivery.
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Gérard N.
Rating: 5 out of 5
following a purchase from 16/05/2025
Lots of choices, the chosen model is elegant. Buying on the site is simple, many payment methods. Very fast shipping.
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Cyril B.
Rating: 5 out of 5
following a purchase from 16/05/2025
Top super
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Veronique H.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very easy for navigation
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Xavier D.
Rating: 5 out of 5
following a purchase from 14/05/2025
well-made site, allowing for a clear choice.
fast shipping
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Maxime D.
Rating: 3 out of 5
following a purchase from 05/05/2025
Communication? Does not respond to emails. Wrong product sent
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Aurélie C.
Rating: 5 out of 5
following a purchase from 14/05/2025
Very fast delivery and satisfied with my order which corresponds to the ordered product.
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Laurent G.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very fast delivery and product conforms to the order
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Christine P.
Rating: 5 out of 5
following a purchase from 04/05/2025
Very satisfied with my order and delivery.
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Michel C.
Rating: 5 out of 5
following a purchase from 03/05/2025
Delivery conforms, perfect packaging
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Evelyne L.
Rating: 5 out of 5
following a purchase from 16/03/2025
A very beautiful realization! Bravo and thank you for the shipment: well packaged, protected by quality packaging, a magnificent hat!
The French know-how! May it endure thanks to your quality work.
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Didier Hugues H.
Rating: 5 out of 5
following a purchase from 10/05/2025
Very good
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Camille D.
Rating: 4 out of 5
following a purchase from 05/05/2025
No problem. The delivery took place within the announced timeframe with tracking from BPost. Impeccable delivery
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Julie L.
Rating: 4 out of 5
following a purchase from 14/05/2025
Quite satisfied
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Yves C.
Rating: 5 out of 5
following a purchase from 29/04/2025
Everything is perfect
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