Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

3 star reviews

Reset filters
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2013
I was very satisfied with the quality of the cap you sent me. However, I had asked for size 57 and received size 56 so it is difficult to wear and very tight. This makes me not very happy.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2012
In improvement: appears easier to use
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2013
Site evaluation correct
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2012
The site is OK
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2013
It is OK
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2013
The site needs to be updated more often and maybe also change the overall presentation.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/12/2012
Your items on your site do not seem to exactly match what is seen.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2012
a bit expensive products
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2013
I have already answered this question but for the Hatteras caps the length of the visor is not indicated and it's difficult to visually realize, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2012
Well, shipping method to be urgently reviewed!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2012
a bit too condensed
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2013
Good presentation overall on the site. Negative point: no label on the cap (too big, not the requested size) and then no origin on another shipment, label added because I had shown my surprise at its absence the first time. continuation below
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2012
-
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2013
Some problems with delivery (delay)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2013
the quality is excellent but it is necessary to check that the size indicated on the hats corresponds well to the real size.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2013
quality products and fast delivery
Translated reviews
We use cookies for audience measurement and improving user experience.