Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Sylvette R.
Rating: 5 out of 5
following a purchase from 28/03/2025
Satisfactory
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Michele D.
Rating: 5 out of 5
following a purchase from 31/03/2025
Well-designed site
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Thomas D.
Rating: 5 out of 5
following a purchase from 29/03/2025
Fast delivery and perfect hat
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Isabelle D.
Rating: 5 out of 5
following a purchase from 29/03/2025
Easy navigation to find the right product and perfect delivery.
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Marijo P.
Rating: 5 out of 5
following a purchase from 01/04/2025
fast and efficient, impeccable and quick delivery
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Abel B.
Rating: 5 out of 5
following a purchase from 01/04/2025
Responsive team. Affordable prices. Quality is there. Hat professional. I worked with them twice ten years apart. Always top-notch.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 30/03/2025
Product conforms to the description. Delivery on time
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Sylvie N.
Rating: 5 out of 5
following a purchase from 24/03/2025
Caps conform to the presentation
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Nicole F.
Rating: 5 out of 5
following a purchase from 23/03/2025
Delivery times respected.
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Hervé L.
Rating: 5 out of 5
following a purchase from 27/03/2025
serious site, shipping on time
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Jean-Marie P.
Rating: 4 out of 5
following a purchase from 01/04/2025
everything is very good
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Gerard K.
Rating: 5 out of 5
following a purchase from 31/03/2025
Simple and ergonomic site.
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Anissa M.
Rating: 5 out of 5
following a purchase from 31/03/2025
I loved it but I ordered the wrong size. I can't wait to receive my new size
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Denis S.
Rating: 4 out of 5
following a purchase from 01/04/2025
Overall satisfaction
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Michel P.
Rating: 5 out of 5
following a purchase from 01/04/2025
Satisfied with both the service and the product received which was well packaged and protected.
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Jean-Marc T.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very good delivery.
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Dylan G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Perfect order, delivery on time, I recommend
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M-S M.
Rating: 5 out of 5
following a purchase from 29/03/2025
Good quality and fast service
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Jean-Yves L.
Rating: 5 out of 5
following a purchase from 29/03/2025
Nice item that seems to be of quality
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Francois L.
Rating: 5 out of 5
following a purchase from 28/03/2025
Okay except on my old tablet
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Ludsovic C.
Rating: 4 out of 5
following a purchase from 29/03/2025
A lot of choice, quality hats and the size matches
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Jacques J.
Rating: 5 out of 5
following a purchase from 27/03/2025
Satisfied with the products from the delivery
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Eric V.
Rating: 5 out of 5
following a purchase from 29/03/2025
A wide choice of quality items. Fast delivery.
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William T.
Rating: 4 out of 5
following a purchase from 27/03/2025
Very simple site
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Jessica R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Bob delivered in very good condition and quickly. Good quality/price ratio.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 28/03/2025
Perfect.
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Martine F.
Rating: 5 out of 5
following a purchase from 28/03/2025
Very satisfied with the site, very clear, photos matching the received items, fast delivery and very well packaged parcel, the received hats are very beautiful with a quality/price ratio more than very good, I highly recommend Traclet
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Michel G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Matches my request
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François D.
Rating: 5 out of 5
following a purchase from 30/03/2025
Perfect: choice, quality price ratio, fast delivery and well packaged
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Mathilde V.
Rating: 5 out of 5
following a purchase from 21/03/2025
Impeccable service: the umbrella was particularly well packaged.
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Gilles G.
Rating: 4 out of 5
following a purchase from 28/03/2025
just okay because the cap in size 58 is too small..
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Axel L.
Rating: 5 out of 5
following a purchase from 30/03/2025
Fast, efficient, just what the people want
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Williams B.
Rating: 5 out of 5
following a purchase from 27/03/2025
SUPER, I recommend to everyone.
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Ronan P.
Rating: 5 out of 5
following a purchase from 29/03/2025
Great as usual.
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Anthony G.
Rating: 5 out of 5
following a purchase from 30/03/2025
Everything went very well and fast delivery.
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Claude P.
Rating: 5 out of 5
following a purchase from 28/03/2025
Fast delivery, well packaged parcel, very good quality hat, I recommend this site
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Angelique V.
Rating: 5 out of 5
following a purchase from 13/03/2025
Correct but the delivery date was not respected and moreover not delivered to my relay point
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Craig G.
Rating: 5 out of 5
following a purchase from 29/03/2025
Exceptional quality, exceptional service
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Roland D.
Rating: 5 out of 5
following a purchase from 30/03/2025
The hat was delivered very quickly and was in accordance with my order
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Amanda M.
Rating: 5 out of 5
following a purchase from 25/03/2025
I am very happy with my purchase. My hat arrived quickly and the quality is exceptional. I will certainly order more from this company.
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