Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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G
Gerard C.
Rating: 5 out of 5
following a purchase from 29/11/2024
site a bit complicated
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Bernard S.
Rating: 5 out of 5
following a purchase from 01/12/2024
Lots of choices, quality is there, very well finished item with sturdy fabric lining, fast delivery, I recommend.
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Sassatelli N.
Rating: 5 out of 5
following a purchase from 01/12/2024
No problems encountered, order and delivery as expected
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Cedric G.
Rating: 5 out of 5
following a purchase from 03/12/2024
Beret received in beautiful quality! Customer service easy to reach due to a problem with my password for ordering online. Fast delivery
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Jean Michel G.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very nice cap.
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Benoit R.
Rating: 5 out of 5
following a purchase from 30/11/2024
Perfect, package received without any hassle or surprises.
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Gerard J.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very good
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Michel M.
Rating: 5 out of 5
following a purchase from 03/12/2024
Respect and quality of the product
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Joseph D.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast delivery and the product looks very nice. To see in use.
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Frederic C.
Rating: 5 out of 5
following a purchase from 03/12/2024
Happy with this hat
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Jean-Yves B.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very serious house we are delighted
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Herve Z.
Rating: 5 out of 5
following a purchase from 03/12/2024
Many quality items in all styles at all prices. Easy navigation on the site and effective search engine. Fast shipping. Trying TRACLET is ADOPTING it.
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Herve Z.
Rating: 5 out of 5
following a purchase from 03/12/2024
Many quality items in all styles at all prices. Easy navigation on the site and effective search engine. Fast shipping. Trying TRACLET is ADOPTING it.
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Isabelle E.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect customer service and delivery
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Valerie I.
Rating: 5 out of 5
following a purchase from 29/11/2024
The suspenders are of very nice quality and the delivery was fast! Perfect
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Domitille C.
Rating: 5 out of 5
following a purchase from 27/11/2024
Clear information
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Anne Marie P.
Rating: 5 out of 5
following a purchase from 01/12/2024
nothing to say, well received, quickly; thank you
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Noelle C.
Rating: 5 out of 5
following a purchase from 01/12/2024
total satisfaction
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Yves F.
Rating: 5 out of 5
following a purchase from 28/11/2024
delivery on time
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Lionel S.
Rating: 5 out of 5
following a purchase from 02/12/2024
Hello. Very well presented site. Fast delivery and careful packaging. Very good quality items, matching the descriptions.
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Gilles D.
Rating: 5 out of 5
following a purchase from 28/11/2024
Delivery on time.
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Alexandre A.
Rating: 5 out of 5
following a purchase from 27/11/2024
Wide range offered. There is something for everyone.
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Manuel F.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very good. Fast and careful delivery. Beautiful quality items. Thank you
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Alain L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Great choice, easy ordering, fast delivery.
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Regis C.
Rating: 5 out of 5
following a purchase from 02/12/2024
From ordering to delivery everything is well-oiled. At STETSON, you can rely on the information about size selection.
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Christine L.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good, matches the photo, fast delivery and very well packaged hat. For a first purchase on the site, I am satisfied. For the size, I don't know yet, as it's a gift for Christmas. I recommend the site.
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Osvaldo D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Impeccable
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Yannick B.
Rating: 5 out of 5
following a purchase from 29/11/2024
I ordered 3 clape beanies, and 2 classic beanies for the first time on your site: very satisfactory result in terms of quality, and delivery times.
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Chantal L.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very nice creations pleasant to wear
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Michel H.
Rating: 5 out of 5
following a purchase from 03/12/2024
Serious site and very good quality, very fast delivery
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Anita M.
Rating: 5 out of 5
following a purchase from 30/11/2024
Serious site. Very satisfied with my order with fast delivery! I recommend!
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Michel N.
Rating: 5 out of 5
following a purchase from 30/11/2024
Product conforms to the description, qualitative
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Laurent P.
Rating: 5 out of 5
following a purchase from 01/12/2024
Quality products conforming to the descriptions on the site. Appreciated Black Friday discount. Delivery time in accordance with the announcement (4 days between order and delivered product).
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Marlise G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Simple ordering process, fast delivery, items matching my expectations. Thank you and Merry Christmas
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Simone H.
Rating: 5 out of 5
following a purchase from 26/11/2024
Very nice site with a lot of choice
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Christian C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Great choice and fast delivery
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Philippe B.
Rating: 5 out of 5
following a purchase from 30/11/2024
As usual, perfect product and delivery on the agreed date.
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Marie Pierre A.
Rating: 5 out of 5
following a purchase from 01/12/2024
Easy order and very fast delivery.
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Jean-Luc D.
Rating: 5 out of 5
following a purchase from 21/11/2024
The products are of quality.
The Colissimo service is very reliable.
The local contact service is up to par.
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Elisabeth R.
Rating: 5 out of 5
following a purchase from 01/12/2024
very good
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