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Rating: 5 out of 5
Fast delivery, beautiful quality product
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very pleasantly surprised by the quality of the product, the delicate attention paid to the packaging and the personal note included, handmade in France as we wish to see more often..
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L
Rating: 5 out of 5
The choice, very fast delivery.
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L
Rating: 4 out of 5
Beautiful Brooklyn cap. Arrived on time.
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A
Rating: 4 out of 5
Satisfied with the delivery, yes and no: the cap (56_57) is 'large' compared to other caps I own. It will need a small modification as 54_55 seems too small to me.
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L
Rating: 5 out of 5
Very good. Large selection of products, order shipped quickly. Thank you.
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J
Rating: 4 out of 5
Product matches the catalog, and fast delivery.
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B
Rating: 4 out of 5
A little lack of precision for the photo of the item
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N
Rating: 5 out of 5
The cap received was too big, no difficulty for the exchange, very professional and I congratulate you. Thank you for everything
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Y
Rating: 5 out of 5
Clear and easy to use site
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J
Rating: 5 out of 5
Very good hat shop
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J
Rating: 5 out of 5
Very comfortable... beautiful material... package arrived in good condition.
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E
Rating: 5 out of 5
I made a mistake in my measurements, I took too large. I ordered another product and it fits. Conclusion: do not take too large!
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T
Rating: 5 out of 5
I just received my hat that was out of stock this summer. Proof of its success without a doubt. It is magnificent and its quality exceptional. Thank you to the whole team at Traclet.
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D
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Nothing to report, everything went well
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M
Rating: 5 out of 5
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Response from Chapellerie Traclet
Thank you for your order. Best regards, Traclet Sebastien
M
Rating: 5 out of 5
Excellent cap of very beautiful quality
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D
Rating: 5 out of 5
Delivery times respected, hat of great quality.
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J
Rating: 5 out of 5
Excellent site. Beautiful beret. Careful and fast delivery.
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C
Rating: 5 out of 5
I am very satisfied with my order, as well as with the delivery.
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I
Rating: 5 out of 5
A lot of choice on the site
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G
Rating: 4 out of 5
no particular opinion
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G
Rating: 5 out of 5
Very satisfied with my online order, very responsive customer service, well-packaged parcel and very satisfactory quality-price ratio for the hats!
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F
Rating: 5 out of 5
Professional
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A
Rating: 5 out of 5
very good
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R
Rating: 5 out of 5
A good site product delivered in a timely fashion. I recommend this supplier.
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L
Rating: 4 out of 5
Very nice quality. Happy with my purchase.
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F
Rating: 5 out of 5
Satisfied
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V
Rating: 5 out of 5
Fast, serious, neat.
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P
Rating: 5 out of 5
Compliant
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N
Rating: 4 out of 5
Practical
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S
Rating: 5 out of 5
I stumbled upon it by chance, I ordered.
The delivery time is impeccable and despite an oversight on their part, the return was as quick as the first.
I wasn't in a hurry but there you go. The result is there and without that my opinion would have been positive.
Very professional
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The delivery time is impeccable and despite an oversight on their part, the return was as quick as the first.
I wasn't in a hurry but there you go. The result is there and without that my opinion would have been positive.
Very professional
J
Rating: 5 out of 5
100% satisfied
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J
Rating: 4 out of 5
A bit disappointed
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C
Rating: 5 out of 5
Well-made site and easy to use.
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G
Rating: 5 out of 5
Very satisfied
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Y
Rating: 4 out of 5
matches the description. Delivered in a real sturdy box
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F
Rating: 4 out of 5
Item received within the announced timeframe. Well picked up at the relay as I was away. Perfect size. Color matches. A small stain on top, which I hope will disappear after the first wash. Still need to test it under the sun of Agadir during my next stay…
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C
Rating: 5 out of 5
Fast shipping, Pork pie very well packaged & quality is there... I highly recommend Maison TRACLET.....
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