Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Jean M.

Published on 09/09/2024 à 15h51 following a purchase from 04/09/2024

Very good.

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Bertrand C.

Published on 09/09/2024 à 15h47 following a purchase from 03/09/2024

Everything perfect, as usual!

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Philippe D.

Published on 09/09/2024 à 13h51 following a purchase from 03/09/2024

The site offers very high quality items. The order is very easy. The processing is quick and the shipping is done within the indicated time.

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Philippe J.

Published on 09/09/2024 à 12h26 following a purchase from 01/09/2024

A preliminary information request received a very partial response. Otherwise, impeccable service.

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Philippe R.

Published on 09/09/2024 à 12h17 following a purchase from 04/09/2024

A very nice hat seen during a hike in Wales:
Tilley Traveller LTM6 AIRFLO
Order and delivery impeccable!

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Chantal B.

Published on 09/09/2024 à 11h59 following a purchase from 04/09/2024

everything corresponds both to the order and the delivery

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Jean-François B.

Published on 09/09/2024 à 09h06 following a purchase from 03/08/2024

Delay problem on a beret! That it was no longer in stock! Otherwise ok!

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Michel R.

Published on 09/09/2024 à 08h16 following a purchase from 03/09/2024

A site easy to navigate

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Herve C.

Published on 09/09/2024 à 07h54 following a purchase from 31/08/2024

Pretty hat exactly what I ordered. Very good

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Christian S.

Published on 09/09/2024 à 04h35 following a purchase from 02/09/2024

Missing felt wedges to adjust the size on the canvas hat. For the more rigid polyester hat, this is not necessary.

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Sabrina P.

Published on 09/09/2024 à 04h22 following a purchase from 30/08/2024

Very well designed site.

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Olivier L.

Published on 08/09/2024 à 22h23 following a purchase from 31/08/2024

Professional and responsive. The feathers of the hat were not present in the box and after contact they were sent to me by email the next day.

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Patricia L.

Published on 08/09/2024 à 21h07 following a purchase from 04/09/2024

Order shipped very quickly, delivery without problems. Impeccable. I am completely satisfied.

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Roger L.

Published on 08/09/2024 à 09h54 following a purchase from 04/09/2024

Purchase and delivery without any difficulty
Perfect site, which I recommend

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Geraldine B.

Published on 08/09/2024 à 09h18 following a purchase from 04/09/2024

Everything

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François L.

Published on 07/09/2024 à 11h43 following a purchase from 29/08/2024

you can find absolutely everything!!
very wide choice.

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Sophie R.

Published on 07/09/2024 à 10h38 following a purchase from 03/09/2024

Excellent quality beret at a competitive price and delivered quickly. Bravo!

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Claude C.

Published on 06/09/2024 à 23h03 following a purchase from 28/08/2024

Varied collection. Item corresponds to the description, well packaged and received quickly.
Small problem with the credit card order but quickly resolved by the perfect and quick responsiveness of the site manager.

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Veaux T.

Published on 06/09/2024 à 21h07 following a purchase from 02/09/2024

Great

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Sébastien V.

Published on 06/09/2024 à 16h59 following a purchase from 30/08/2024

Fast shipping, top packaging and a nice surprise upon receipt: very good quality product!

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Philippe C.

Published on 06/09/2024 à 15h39 following a purchase from 30/08/2024

Easy navigation on the site

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Jean-Denis R.

Published on 06/09/2024 à 15h28 following a purchase from 01/09/2024

Impeccable service, I recommend.

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Gabriella M.

Published on 06/09/2024 à 13h07 following a purchase from 06/08/2024

Very nice hat.

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Anne G.

Published on 06/09/2024 à 11h26 following a purchase from 31/08/2024

Fast shipping, product conforms to the description. (The little goodies included in the box)
A first purchase that will not be the last!
Serious site.

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Laure M.

Published on 06/09/2024 à 08h10 following a purchase from 29/08/2024

Very nice item well packaged and without shock, fast delivery

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Marie-José H.

Published on 06/09/2024 à 07h51 following a purchase from 02/09/2024

Excellent: The online contact, the efficiency of the responses to questions, the speed of order execution.

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Patrick F.

Published on 05/09/2024 à 22h11 following a purchase from 30/08/2024

Top site and seller

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Marie Françoise L.

Published on 05/09/2024 à 22h00 following a purchase from 31/08/2024

Your site is a beautiful discovery. It's hard to find a hat that suits you when you have a "big head". Nice hat, to be seen in use during our next trip to Senegal.

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Jacques G.

Published on 05/09/2024 à 21h28 following a purchase from 15/06/2024

Very nice hat!

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Alex C.

Published on 05/09/2024 à 10h20 following a purchase from 21/08/2024

Beautiful hat as described - Size as expected - Superb

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Maurice H.

Published on 04/09/2024 à 15h19 following a purchase from 09/08/2024

Slow but correct

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Laurent F.

Published on 04/09/2024 à 06h30 following a purchase from 28/08/2024

The product meets my expectations. Delivery on time and package arrived in perfect condition.

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Sophie R.

Published on 03/09/2024 à 17h04 following a purchase from 27/08/2024

Very good. Delivery on the scheduled date and careful packaging of the hat.

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Luc S.

Published on 03/09/2024 à 15h39 following a purchase from 30/08/2024

Clear information and reliable details provided on the site as well as very fast delivery, thank you.

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Albert S.

Published on 03/09/2024 à 11h48 following a purchase from 22/08/2024

Just perfect!

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Emorine S.

Published on 03/09/2024 à 08h49 following a purchase from 21/08/2024

Remember to report when items are not French

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Elisabeth M.

Published on 03/09/2024 à 07h12 following a purchase from 30/08/2024

Quality and responsiveness

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Manuel S.

Published on 02/09/2024 à 21h18 following a purchase from 20/08/2024

Just perfect! The ordered product, the contact with Customer Service, browsing the site... So let's give a big Cocorico for this "Made in France"!

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Magali L.

Published on 02/09/2024 à 20h41 following a purchase from 29/08/2024

Fast delivery

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Dominique R.

Published on 02/09/2024 à 19h51 following a purchase from 30/08/2024

The delivery was fast
The quality of the product is impeccable
But the service is average because the color was not respected, the trims are red and I had ordered blue

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