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Rating: 5 out of 5
Perfect in every way.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery,
Top customer service, very responsive
Product as expected!
I recommend
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Top customer service, very responsive
Product as expected!
I recommend
A
Rating: 5 out of 5
Good quality hat!
Fast shipping
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Fast shipping
A
Rating: 5 out of 5
Product meets our expectations, fast delivery.
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A
Rating: 5 out of 5
The order arrived on time in perfect condition. The hat is as described. The size is correct.
The manufacturing seems solid and the finishes are
perfect.
If I have the opportunity, I will reorder with complete confidence.
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The manufacturing seems solid and the finishes are
perfect.
If I have the opportunity, I will reorder with complete confidence.
A
Rating: 5 out of 5
very good product, effective explanations on the site, fast shipping. Top notch.
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A
Rating: 5 out of 5
Cap of very good quality. Light and elegant. Ideal for summer. Very serious site that I recommend.
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A
Rating: 5 out of 5
Very nice hat, very well packaged, fast shipping.
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A
Rating: 5 out of 5
Very happy with my order, my son was delighted with his gift.
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A
Rating: 5 out of 5
Responsive and courteous customer service with the concern to satisfy the customer in the best conditions, I recommend!
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A
Rating: 5 out of 5
A lot of choices for all budgets... deadlines respected. Clear and fluid site. For me, top notch.
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
A site that offers a lot of choices at reasonable prices, I really appreciate the packaging of their hats. I have ordered several times and have never been disappointed.
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A
Rating: 5 out of 5
Excellent Kangol 504 Tropic VENTAIR, superb summer cap!
Quick delivery.
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Quick delivery.
A
Rating: 5 out of 5
A site that is pleasant to navigate. Wide selection. Product packaging that protects well. Fast delivery.
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A
Rating: 5 out of 5
A lot of choices, not always easy to find what you are looking for.
Very nice hats received well packaged.
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Very nice hats received well packaged.
A
Rating: 5 out of 5
Very good, good choice and delivery as promised and on time.
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A
Rating: 5 out of 5
I wanted the same yellow Panama that I had lost and well I found it even better on the TRACLET hat shop site.
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A
Rating: 5 out of 5
Very nice products arrived on time and well packaged.
The caps are as described..
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The caps are as described..
A
Rating: 5 out of 5
A lot of choices, easy to navigate site, deadlines respected, fast service.
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A
Rating: 5 out of 5
Top notch, nothing to complain about.
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A
Rating: 4 out of 5
The size adjustment system is not great
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A
Rating: 5 out of 5
I am happy with the speed of the shipment and my order as well as the product, I recommend.
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A
Rating: 5 out of 5
A magnificent service throughout the process.
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A
Rating: 5 out of 5
Hello
The delivery was very fast, the nightcap is very pretty.
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The delivery was very fast, the nightcap is very pretty.
A
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Good, arrived well, in perfect condition. But did not respond to my communication.
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Precise and fast delivery.
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A
Rating: 5 out of 5
impeccable delivery!
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A
Rating: 5 out of 5
Perfect Stetson cap
Ultra fast delivery
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Ultra fast delivery
A
Rating: 5 out of 5
Navigating the site is no problem. I received a delivery date and time that were perfectly respected. Package in perfect condition.
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A
Rating: 5 out of 5
Mr. Traclet and his entire team have a very developed sense of customer service. The range of hats offered is very wide with iconic brands and beautiful models. The exchange-return system is flexible and smooth, which seems important to me as it is sometimes difficult to find the perfect hat size remotely.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Efficient, delivered on the announced time, good quality product
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A
Rating: 5 out of 5
Lots of choices
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A
Rating: 5 out of 5
Fast and efficient shipping. A large selection of products, including in larger sizes that I couldn't find at my local hat maker.
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A
Rating: 5 out of 5
Everything went smoothly from order to delivery
Not tested yet.
Perfect packaging
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Not tested yet.
Perfect packaging
A
Rating: 4 out of 5
I don’t know any French
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