Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
The site is easy to browse and the order to be made is simple to do. The delivery was very fast and the item is of excellent quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Beautiful product, conforms perfectly for Traclet. Paid delivery for home shipping due to absence (notification received a few hours before delivery and placed in the spam folder), the delivery service could have addressed the neighbors; 1 star deducted.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2024
Well, I don't know anything about hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Cap to my husband's taste
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
Ultra-fast customer service to change a size, sending and resending. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Thank you for a great fast service. Sorry I can’t speak French we don’t do it much here in Ireland. Hat arrived well pleased. If you have problems that I haven’t answered any questions which holds payment please text me in English.
Thank you for a great service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Good advice, fast delivery, careful packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Order met my expectations. Well packaged and fast delivery to a relay point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
Good service, good service. First bought products in shop during holidays. Now online
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2024
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
Serious site with a wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Very good. Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Superb beret
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Clear and well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2024
Functional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
Hat received with care, perfectly adjusted size, meets my expectations. Perfect! A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Fast shipping, efficient, very nice hat and very good value for money! I think I will buy from you again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Very easy to navigate site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2024
Impeccable on all levels
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2024
Very professional, item not available, but reported immediately and with the delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
A lot of choices. I appreciate the possibility of contacting them by phone.
Ultra fast delivery. Very nice caps. However, they fit a bit large and the adjustment elastic is a bit too loose.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2024
Good, order shipped quickly and received in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2024
Everything worked well within short deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2024
Product delivered without size adjuster... too bad... it would have been perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Large selection of very good quality hats for a reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Completely in accordance with the description
Delivered in 48H
To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Excellent customer service, friendly and efficient. Super product, magnificent! Ch.Ch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Tea let responds quickly, they managed to get my product, quickly and well sent. Super finishes. Ch.Ch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2024
Navigation a bit complicated. I had to go through all the hats to find the one I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Fast delivery. One size fits all hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Easy to use site with a lot of choices. I had asked to add a little note for my father's birthday and they did it. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Satisfied, no comments.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2024
Nothing to report, 100% satisfied, delivery and item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Fast delivery and efficient site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Good quality product, reasonable price, fast delivery. Perfect.
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