Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 27/12/2023 à 09h53 following a purchase from 19/12/2023

Ultra-fast delivery! Product carefully packaged.

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Acheteur Vérifié

Published on 27/12/2023 à 08h53 following a purchase from 20/12/2023

Everything is top-notch.
Order. Delivery. Quality.

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Acheteur Vérifié

Published on 27/12/2023 à 01h29 following a purchase from 11/12/2023

I called the store and then contacted the store by email. Very positive feedback through these two means of communication, and quick! I am very satisfied with the hat and the service. The delivery took longer than what was indicated on the site, but this is surely due to the fact that I placed the order shortly before the end-of-year holiday period.

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Acheteur Vérifié

Published on 26/12/2023 à 22h58 following a purchase from 21/12/2023

the site is quite well done

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Acheteur Vérifié

Published on 26/12/2023 à 22h16 following a purchase from 19/12/2023

fast delivery, careful packaging, quality product

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Acheteur Vérifié

Published on 26/12/2023 à 22h01 following a purchase from 19/12/2023

Nothing to say about the site

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Acheteur Vérifié

Published on 26/12/2023 à 21h45 following a purchase from 20/12/2023

Very good and fast shipping

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Acheteur Vérifié

Published on 26/12/2023 à 20h52 following a purchase from 19/12/2023

Hat conforms and is of good quality

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Acheteur Vérifié

Published on 26/12/2023 à 20h41 following a purchase from 19/12/2023

Simple navigation, clean packaging, delivery respected

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Acheteur Vérifié

Published on 26/12/2023 à 19h48 following a purchase from 19/12/2023

Fast delivery and product conforms !! Nothing to report!

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Acheteur Vérifié

Published on 26/12/2023 à 19h17 following a purchase from 18/12/2023

perfect at all levels

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Acheteur Vérifié

Published on 26/12/2023 à 19h03 following a purchase from 18/12/2023

High quality products!

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Acheteur Vérifié

Published on 26/12/2023 à 18h41 following a purchase from 22/12/2023

See reviews below

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Acheteur Vérifié

Published on 26/12/2023 à 14h42 following a purchase from 17/12/2023

Everything went very well, the hat was well received and well packaged, very fast delivery

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Acheteur Vérifié

Published on 26/12/2023 à 13h53 following a purchase from 21/12/2023

Everything was perfectly managed by the Traclet house, both technically and humanly.

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Acheteur Vérifié

Published on 26/12/2023 à 13h12 following a purchase from 15/12/2023

Very satisfied with the chapka, beautiful product!

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Acheteur Vérifié

Published on 26/12/2023 à 12h56 following a purchase from 07/12/2023

very good representation

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Acheteur Vérifié

Published on 26/12/2023 à 09h43 following a purchase from 15/12/2023

Very complete site, useful information, faithful photos, fast delivery, well-planned packaging, I recommend!

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Acheteur Vérifié

Published on 26/12/2023 à 09h40 following a purchase from 18/12/2023

Very good

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Acheteur Vérifié

Published on 26/12/2023 à 08h10 following a purchase from 16/12/2023

Very well passed

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Acheteur Vérifié

Published on 26/12/2023 à 03h10 following a purchase from 22/12/2023

Goodwill

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Acheteur Vérifié

Published on 25/12/2023 à 23h00 following a purchase from 18/12/2023

My wife ordered me a nice cap for Christmas, really very satisfied

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Acheteur Vérifié

Published on 25/12/2023 à 22h22 following a purchase from 17/12/2023

Nothing to report

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Acheteur Vérifié

Published on 25/12/2023 à 20h54 following a purchase from 18/11/2023

Perfect

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Acheteur Vérifié

Published on 25/12/2023 à 20h32 following a purchase from 18/12/2023

Practical site

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Acheteur Vérifié

Published on 25/12/2023 à 20h18 following a purchase from 18/12/2023

Very good site

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Acheteur Vérifié

Published on 25/12/2023 à 20h07 following a purchase from 22/12/2023

Superb

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Acheteur Vérifié

Published on 25/12/2023 à 20h07 following a purchase from 22/12/2023

..Good

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Acheteur Vérifié

Published on 25/12/2023 à 20h00 following a purchase from 09/12/2023

Customer service is super efficient and responsive, perfect hat and lots of choices for every budget! I recommend 1000 times

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Acheteur Vérifié

Published on 25/12/2023 à 19h58 following a purchase from 16/12/2023

Thank you for the order error fixed instantly (and graciously) via Chronopost. Item arrived just in time for Christmas.

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Acheteur Vérifié

Published on 25/12/2023 à 18h09 following a purchase from 17/12/2023

User-friendly and well-detailed site

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Acheteur Vérifié

Published on 25/12/2023 à 17h43 following a purchase from 17/12/2023

Very good

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Acheteur Vérifié

Published on 25/12/2023 à 13h18 following a purchase from 17/12/2023

perfect

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Acheteur Vérifié

Published on 25/12/2023 à 12h53 following a purchase from 21/12/2023

Great as always, very good
I recommend this establishment, thank you

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Acheteur Vérifié

Published on 25/12/2023 à 11h22 following a purchase from 08/12/2023

Readable and clear, easy order

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Acheteur Vérifié

Published on 25/12/2023 à 10h43 following a purchase from 17/12/2023

Lots of choices

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Acheteur Vérifié

Published on 25/12/2023 à 09h43 following a purchase from 20/12/2023

Order arrived before the expected date, quality hat, it's a shame that the size received does not match the ordered size. A cork strip in the package would have been welcome.

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Acheteur Vérifié

Published on 25/12/2023 à 08h00 following a purchase from 20/12/2023

speed of service, delivery in 48 hours flat. thank you

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Acheteur Vérifié

Published on 25/12/2023 à 06h05 following a purchase from 13/11/2023

The order stayed a month in 'restocking' status, but as soon as the package was sent, it arrived in three days. Only downside, it seems a Chicago screw is missing from the received package, but nothing essential.

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Acheteur Vérifié

Published on 25/12/2023 à 00h51 following a purchase from 20/12/2023

Very satisfied with the order, both for the speed of delivery and the product. Only downside, the feather shown in the photo of the hat on the site is missing on the delivered model. Nothing serious in itself but shows a lack of seriousness. I am now waiting for your response to this problem.

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