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Rating: 5 out of 5
Very satisfied. Order compliant. Delivery in 3 to 4 days.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 4 and 5 stars
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Rating: 4 out of 5
Several orders placed on this site without any problems. Small downside for the last order as the product was available and shipped much later than what was indicated on the site.
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A
Rating: 5 out of 5
Satisfied with my purchase.
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A
Rating: 5 out of 5
Very protective packaging. Perfect.
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A
Rating: 5 out of 5
Wide choice, top delivery.
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A
Rating: 5 out of 5
Very reliable, delivery within the announced deadlines, superior quality items
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
pleasant and easy to use site. Efficient service, no unpleasant surprises nothing to complain about...
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A
Rating: 5 out of 5
Lots of choices. Item matching the description. Fast and careful delivery.
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A
Rating: 5 out of 5
Well-detailed site, very high quality hat, fast shipping, very careful package.
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A
Rating: 5 out of 5
Fast shipping, well packaged.
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A
Rating: 5 out of 5
Very satisfied with the item. Compliant with the description.
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A
Rating: 5 out of 5
Very serious.
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A
Rating: 5 out of 5
Product compliant, perfect size and quality. Thank you!
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A
Rating: 5 out of 5
Everything is good: the site, the delivery. No issues.
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A
Rating: 4 out of 5
Delivery on time but a bit expensive!
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Response from Chapellerie Traclet
hello it's true that the Beclip suspenders made in France are at a high price compared to other suspenders but these are of quality. We hope they will give you complete satisfaction. Best regards, Traclet Sébastien
A
Rating: 5 out of 5
Deadline respected. No problem.
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A
Rating: 5 out of 5
Simple navigation on the site, order and delivery tracking impeccable.
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A
Rating: 4 out of 5
The site is great, nothing to complain about. However, the big downside for me, who has a whole collection of hats, berets, caps, etc., is that this one does not have its own box. In fact, it drags in the delivery box with paper... I find that really bad.
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Response from Chapellerie Traclet
Hello
Thank you for your comment. Can you tell us what type of box you would like to receive.
Indeed, we send our hats in boxes for transport but not for storage afterwards because they need to be sturdy boxes for transport. Then they are packaged like all hat brands work like Stetson, Borsalino, Kangol, they are wrapped in tissue paper.
Remaining at your disposal to respond to your request.
Best regards
Traclet Sébastien
Thank you for your comment. Can you tell us what type of box you would like to receive.
Indeed, we send our hats in boxes for transport but not for storage afterwards because they need to be sturdy boxes for transport. Then they are packaged like all hat brands work like Stetson, Borsalino, Kangol, they are wrapped in tissue paper.
Remaining at your disposal to respond to your request.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Simple and fast navigation.
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A
Rating: 5 out of 5
Everything is perfect, careful and fast shipping. Highly recommend.
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A
Rating: 5 out of 5
Good quality hats. Better information regarding restocking in case of unavailability of an order would avoid duplicates as happened to me. Nevertheless, good responsiveness from customer service.
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A
Rating: 5 out of 5
Service and quality à la française, therefore perfect and worthy of the name. Thank you!!!
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A
Rating: 5 out of 5
My order was exactly what I expected, regarding delivery times, no problems. I will renew one or more purchases in the fall. Thank you.
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A
Rating: 5 out of 5
I am very satisfied with Traclet. As always, the product is of great quality, well packaged and delivered on time. I recommend without reservation.
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A
Rating: 5 out of 5
Serious site, quality and speed.
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A
Rating: 5 out of 5
Easy to use site, however, it is a pity that everything is mixed up. Indeed, when I selected women's hats, there were men's hats.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
The hat is of excellent quality, the quality-price ratio is very advantageous.
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A
Rating: 4 out of 5
I had a bit of trouble finding the desired item on the site.
The cap is in accordance with the description and corresponds to what I was looking for.
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The cap is in accordance with the description and corresponds to what I was looking for.
A
Rating: 5 out of 5
Nothing to say, very happy with the product and the service.
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A
Rating: 5 out of 5
Compliant and quality products delivered earlier than expected. A good and happy first experience with this professional.
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A
Rating: 5 out of 5
Perfect. The hat is beautiful. The shipping was more than fast. Thank you.
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A
Rating: 5 out of 5
Fast delivery after order, everything is perfect.
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A
Rating: 5 out of 5
I recommend! Attentive and careful service...
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A
Rating: 5 out of 5
Very nice hat of good quality.
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A
Rating: 5 out of 5
Order compliant and received within the week.
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A
Rating: 5 out of 5
The site is easy to navigate, the items are displayed clearly which allows for informed and therefore confident choices. The delivery times are quite satisfactory, barely a week, the package is prepared very carefully, which means that the item arrives impeccable to its recipient. There is every reason to be satisfied.
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A
Rating: 5 out of 5
This is not the first order I have placed. Each time I am very satisfied with the delivery times, but above all and especially with the quality of the products. (And what a choice!)
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A
Rating: 5 out of 5
Beautiful hats and a wide range of prices
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