Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
The size indications are very useful, no unpleasant surprises upon arrival of the package!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Clear and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Clear site, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Quality product, quick reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
Beret received quickly, of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
Navigation and delivery worked very well, customer service too. The tracking of my order was very satisfactory.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2023
It's good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Excellent product, perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Very good both for the quality (French) and for the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Exactly what I wanted and in accordance with the photos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2023
Impeccable service quality, a very wide choice. Really excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
The beret I ordered was really true to its description on the site in terms of color, shape, and texture, I am delighted with my beret. Fast delivery, impeccable packaging, thank you for the quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
everything perfect and punctual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
Clear site. Easy and respected order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2023
Product as described, delivered on time. Good quality-price ratio at first glance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Sublime caps!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
Ordered immediately, delivered immediately. Beautiful quality cap, nice finish. Cool look.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2022
Disappointed with the lining of the cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
On the other hand, many products were missing, so I took products I wouldn't have chosen at first (at least 10 choices were missing), but in the end, they suit me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
Very satisfied as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Very satisfied, reliable site, efficient, the hats are of excellent quality and the delivery is fast.
Nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Excellent site. Just missing a few photos per proposed item. Otherwise, the prices, brands, and choices are there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2023
From ordering to delivery, everything is perfect.
The quality of the product is high-end for a reasonable price. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Easy navigation: it facilitates the discovery of the coveted hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
Careful service, well-packaged order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Meets my needs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Sad that I wasn't warned that I would have to wait for delivery due to re-manufacturing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2023
Beautiful caps. Correct sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2023
The delivery was perfect, I found the package in the mailbox, so the rating is 10.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2023
very good site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2023
Quick delivery and the hat is in perfect condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
This chapka is really very pretty and soft. My only complaint is that the ear covers are a bit small and don't really protect, hence one star less
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2023
Quality, aesthetics, and protection are top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2023
Very fast, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
A quality hat with precise measurements. Nothing to say…
Thank you for this work and the good reception of my order.
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