Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Thank you very much for your positive feedback and your 5-star rating! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our priority. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
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Enza T.
Rating: 5 out of 5
following a purchase from 05/05/2026
Super fast shipping and well packaged, I recommend
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Response from Chapellerie Traclet
Dear Enza,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated the speed of our service as well as the packaging of your order. Your satisfaction is our priority, and your recommendations particularly touch us. We look forward to serving you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team.
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Gérald G.
Rating: 5 out of 5
following a purchase from 05/05/2026
The cap meets my expectations.
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Response from Chapellerie Traclet
Hello Gérald,
We sincerely thank you for your positive feedback! We are delighted to hear that the cap meets your expectations. Please feel free to come back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
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Alexandra F.
Rating: 5 out of 5
following a purchase from 05/05/2026
Extremely fast delivery despite the holidays. Hat conforms to what was proposed. A big THANK YOU
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Response from Chapellerie Traclet
Dear Alexandra,
Thank you very much for your positive feedback! We are delighted to hear that your hat met your expectations and that the delivery was quick. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
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Véronique R.
Rating: 5 out of 5
following a purchase from 05/05/2026
Very good quality item, fast delivery
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Response from Chapellerie Traclet
Dear Véronique, we warmly thank you for your flattering review! We are delighted that the quality of our items and the speed of our service met your expectations. We look forward to serving you again on our site "Chapellerie Traclet."
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Fabrice P.
Rating: 5 out of 5
following a purchase from 21/04/2026
Good job and I will buy other things. Regards
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Response from Chapellerie Traclet
Hello Fabrice,
Thank you very much for your positive feedback and your trust! We are delighted that our work has satisfied you. Do not hesitate to come back for your next orders, we will be happy to welcome you again.
Best regards,
The Chapellerie Traclet team
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Philippe M.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very good, fast, efficient
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Response from Chapellerie Traclet
Mr. Philippe, we sincerely thank you for your flattering review regarding our site "Chapellerie Traclet". We are delighted to learn that you found our services both fast and efficient. Your satisfaction is our priority and we hope to see you again soon!
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Nelson S.
Rating: 5 out of 5
following a purchase from 06/05/2026
Excellent
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Response from Chapellerie Traclet
Dear Nelson,
We sincerely thank you for your flattering comment and for the maximum rating you gave us. Your satisfaction is our priority, and we are delighted to learn that you had an exceptional experience with our hat shop. We look forward to welcoming you again soon!
Best regards,
The Traclet Hat Shop Team
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François C.
Rating: 5 out of 5
following a purchase from 03/05/2026
Perfect
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Michel B.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very good product, meets my expectations.
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Christine M.
Rating: 5 out of 5
following a purchase from 03/05/2026
Quality item and fast delivery
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Catherine F.
Rating: 5 out of 5
following a purchase from 04/05/2026
The Traclet hat shop website provides clear explanations so that the purchase corresponds well to its description in both shape and size.
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Martine L.
Rating: 5 out of 5
following a purchase from 01/05/2026
Well received. The cotton beret is a bit thin but the straw one is perfect. I will reorder.
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Martine. We are delighted to hear that you are fully satisfied with the straw beret and we take note of your comment regarding the cotton beret. Please do not hesitate to come back to us for any new order, we will be happy to welcome you again on our site.
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Mathilde T.
Rating: 5 out of 5
following a purchase from 03/05/2026
Satisfied
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Response from Chapellerie Traclet
Hello Mathilde,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority! Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
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Viviane B.
Rating: 5 out of 5
following a purchase from 04/05/2026
The berets suit me very well
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Response from Chapellerie Traclet
Madame Viviane, we warmly thank you for your review and are delighted to learn that the berets from our collection suit you wonderfully. Your satisfaction is our priority, and we hope to see you soon on our site to discover other models.
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Jean J.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very satisfied
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Response from Chapellerie Traclet
Dear Jean,
We sincerely thank you for your flattering review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
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Claire B.
Rating: 5 out of 5
following a purchase from 01/05/2026
Pretty quality hats. Improvement suggestion: an integrated comb for better hold on the hairstyle.
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Response from Chapellerie Traclet
Dear Claire, we warmly thank you for your flattering review and your perfect score of 5/5. We are delighted that our hats caught your attention and we take your suggestion regarding the integration of a comb for better hold into account. Your feedback is valuable and helps us continuously improve our products.
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Emmanuel K.
Rating: 5 out of 5
following a purchase from 04/05/2026
Everything was perfect!!!
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Response from Chapellerie Traclet
Hello E
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Philippe C.
Rating: 4 out of 5
following a purchase from 01/05/2026
Product that matches its description, and sent quickly. However, many items are 'out of stock' regarding size. And several weeks/months of waiting for an Akubra ...
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Response from Chapellerie Traclet
Hello Philippe, we thank you for your positive feedback regarding the speed of delivery and the compliance of your product. We are sorry to hear that you encountered stock shortages, particularly for sizes. Rest assured that we are constantly working to improve our offering and to restock our items in order to better satisfy our customers.
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Frederic D.
Rating: 4 out of 5
following a purchase from 04/05/2026
Quality product but the color received is still different from the one presented on the site!
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Response from Chapellerie Traclet
Hello Frédéric,
Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of our product. We also take note of your comment regarding the color difference, and we will ensure to improve the presentation of our items on the site to better reflect reality. Please do not hesitate to contact us for any other questions.
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Olivier D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Beautiful quality hats. I am very satisfied with my latest purchase. See you soon for the next order.
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Response from Chapellerie Traclet
Hello Olivier,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with the quality of our hats. Your loyalty is appreciated, and we look forward to seeing you again for your next order. See you soon!
Best regards,
The Chapellerie Traclet team
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Cedric D.
Rating: 5 out of 5
following a purchase from 01/05/2026
Perfect; just the right size.
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Response from Chapellerie Traclet
Hello Cedric,
Thank you very much for your positive feedback and for taking the time to share your experience! We are delighted that the size suits you perfectly. We look forward to seeing you again on our "Chapellerie Traclet" site!
Best regards,
The Chapellerie Traclet team
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Jean-Jacques E.
Rating: 5 out of 5
following a purchase from 03/05/2026
In accordance with what I wanted
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Florent D.
Rating: 5 out of 5
following a purchase from 02/05/2026
Fast shipping and quality product!
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Response from Chapellerie Traclet
We sincerely thank you, Florent, for your flattering review and your perfect rating! We are delighted to learn that you appreciated the speed of our shipments as well as the quality of our products. Your satisfaction is our priority, and we hope to see you again soon on our site!
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Olivier G.
Rating: 5 out of 5
following a purchase from 01/05/2026
Very nice hat, fast delivery, it's perfect.
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Response from Chapellerie Traclet
Hello Olivier,
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted that you are satisfied with the quality of our hats and the speed of delivery. We look forward to seeing you again soon in our online store!
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Catherine M.
Rating: 5 out of 5
following a purchase from 17/04/2026
Very good
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Response from Chapellerie Traclet
We warmly thank you, Catherine, for your flattering review and your rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations. Do not hesitate to reach out to us for any questions or future needs.
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Philippe S.
Rating: 5 out of 5
following a purchase from 03/05/2026
A quality hat with a good quality/price ratio, delivered quickly. What more could you ask for?
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Response from Chapellerie Traclet
Hello Philippe,
Thank you very much for your positive feedback! We are delighted that you are satisfied with the quality of our hats and the speed of delivery. Your satisfaction is our greatest reward. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Marlene D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very nice product, delivered on time! Nothing to complain about. Correct.
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Response from Chapellerie Traclet
Dear Marlene,
Thank you very much for your flattering review and your 5-star rating. We are delighted to hear that you are satisfied with the quality of our product and the punctuality of the delivery. Your satisfaction is our greatest reward. Please feel free to come back to us for future desires!
Best regards,
The Traclet Hat Team
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Herve G.
Rating: 5 out of 5
following a purchase from 03/05/2026
Not the right size, but perfect on the second delivery. Thank you. I returned the hat that was too small. Thank you.
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Response from Chapellerie Traclet
Hello Hervé,
Thank you very much for your positive feedback and your understanding! We are delighted that the second hat suits you perfectly. Please do not hesitate to reach out to us if you need anything else.
Best regards,
The Chapellerie Traclet team
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Hervé T.
Rating: 5 out of 5
following a purchase from 03/05/2026
I have purchased hats and caps several times, and I have always been satisfied whether for Stetson or Taclet items. The quality of service is also perfect.
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Response from Chapellerie Traclet
Mr. Hervé, we sincerely thank you for your flattering review regarding our products and our service. We are delighted to learn that you found satisfaction with our hats and caps, especially those from the Stetson and Taclet brands. Your loyalty and positive feedback encourage us to continue offering the best to our customers.
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Evelyne G.
Rating: 5 out of 5
following a purchase from 02/05/2026
Package arrived on time in perfect condition.
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Christophe G.
Rating: 5 out of 5
following a purchase from 01/05/2026
Transaction met my expectations. Fast delivery and quality product. Thank you.
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Herve T.
Rating: 5 out of 5
following a purchase from 02/05/2026
Perfect
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Dominique L.
Rating: 5 out of 5
following a purchase from 01/05/2026
Nothing to report. Package delivered quickly and well protected. The item met my expectations.
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Jean-Charles M.
Rating: 5 out of 5
following a purchase from 01/05/2026
Compliant with the description and delivery respected.
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Joseph C.
Rating: 5 out of 5
following a purchase from 03/05/2026
Super quality, it was a gift for my father, and he is delighted.
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Breck M.
Rating: 5 out of 5
following a purchase from 01/05/2026
Very nice hat. Good delivery service to the UK in 4 days.
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Cécile F.
Rating: 5 out of 5
following a purchase from 30/04/2026
The package arrived safely and in good condition despite a shoe print on the package (envelope containing a beanie).
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Michel R.
Rating: 5 out of 5
following a purchase from 31/03/2026
As expected, within the announced deadlines.
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your positive feedback and your comments on our service. We are delighted to learn that your experience with Chapellerie Traclet met your expectations and was respectful of deadlines. Your satisfaction is our priority.
Looking forward to seeing you again soon !
Best regards,
The Chapellerie Traclet team
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Patrick B.
Rating: 5 out of 5
following a purchase from 27/04/2026
very good
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Response from Chapellerie Traclet
Hello Patrick,
Thank you very much for your positive feedback! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
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