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Rating: 5 out of 5
Very good quality, and I finally found long visor caps. Very fast shipping. Happy...!!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
I find the site very well made with timely explanations
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A
Rating: 5 out of 5
easy navigation on the site; I immediately found the hat I was looking for. Very fast delivery. I will certainly look at this site for other types of hats.
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A
Rating: 4 out of 5
The product corresponds to my order. But the announced delivery time displayed (48 H) does not match reality. I had to follow up by email after 5 days for the shipment to be made.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very large selection, fast delivery, very responsive after my mistake regarding the size of the hat. Perfect.
Richard.
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Richard.
A
Rating: 5 out of 5
Quality order, plastic-free packaging
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A
Rating: 4 out of 5
See below
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A
Rating: 4 out of 5
OK, no problem
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Important choice with original models, reasonable prices and very fast shipping time.
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A
Rating: 5 out of 5
Very nice selection of hats and good indications for choosing the size. Delighted with my 2 new hats, quality and aesthetics are on point. Careful packaging and very fast delivery.
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A
Rating: 5 out of 5
Quality items, fast delivery, I recommend
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A
Rating: 5 out of 5
Satisfied in every way. Moreover, the items are very well packaged and fit me wonderfully. I regret nothing, on the contrary
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A
Rating: 5 out of 5
Various purchases at intervals, always satisfied following a crush.
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A
Rating: 5 out of 5
Perfect! Clear site, lots of choices and ultra-fast delivery.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Well-designed site, easy to search.
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A
Rating: 5 out of 5
Very satisfied, the hat corresponds well to the description
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A
Rating: 5 out of 5
Nothing to report, top delivery
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A
Rating: 5 out of 5
Easy navigation
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A
Rating: 5 out of 5
Perfect for colissimo
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A
Rating: 5 out of 5
An online store specialized in offering a wide selection.
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A
Rating: 4 out of 5
Very good choice at accessible prices. Too bad shipping is not free for orders over 100 euros. Excellent quality.
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A
Rating: 5 out of 5
Package received in perfect condition on time. Returned for exchange, size too large. Resent today, no issues for the replacement.
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A
Rating: 5 out of 5
Quality shipment (protection and speed) Beret conforms to the description. Perfect size and quality material
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A
Rating: 5 out of 5
Super product.
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A
Rating: 5 out of 5
Fast delivery, received in good condition.
Adding a summer/winter filter would be interesting to implement on the site.
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Adding a summer/winter filter would be interesting to implement on the site.
A
Rating: 5 out of 5
Impeccable hats that perfectly match the ads. An efficient and friendly after-sales service and ultra-fast delivery 2 days!
I recommend without hesitation
Alistair
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I recommend without hesitation
Alistair
A
Rating: 5 out of 5
Impeccable.
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A
Rating: 5 out of 5
Good order tracking, fast delivery
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A
Rating: 4 out of 5
Good, but many references unavailable depending on size, color, etc...
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A
Rating: 5 out of 5
Easy order, quality product and delivered in good conditions to respect the items, I recommend and am very satisfied.
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A
Rating: 5 out of 5
Very good product and very fast delivery, great
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A
Rating: 5 out of 5
Product of very good quality, in accordance with my choice
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A
Rating: 4 out of 5
Ordered on January 27 in the smallest size possible (and yes I have a small head) so necessarily not in stock, I finally received it in mid-March. Very attentive and responsive seller, we were able to communicate via messenger (Facebook) for the follow-up of the restocking during all this waiting time. In the end, a cowhide hat, border type, straight from Australia which is just superb! Package perfectly wrapped and protected, the hat suffered no damage! Good hat shop that I recommend, you just have to be patient when ordering a small size because the standards in hats are necessarily more available than others but the site has plenty of options so you always find what you want!
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A
Rating: 4 out of 5
Too few small size hats. I set an email alert on the Shannon model size 53 over a year ago, still no news.
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A
Rating: 5 out of 5
Very well referenced site but package arrived half open
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A
Rating: 5 out of 5
very fast
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A
Rating: 5 out of 5
Everything is perfect
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