Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Very nice hat, conforms to the description and the photo received on time, very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
I follow directly in the link to the post
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Fast delivery and responsive customer service that listens
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Quality product and efficiency on delivery following an exchange for a size error on my part
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very precise description (sizes height.width of the edges). It's a gift that has more: exactly the required size and shape. Nice quality leather. In short: Traclet is a true hat maker and not a hat merchant. The site is a delight, a journey through headgear. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Very pleasant site, impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Exactly what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
very very good site and I give 1 extra star for customer service. Bravo to the team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
A LITTLE DISAPPOINTED BECAUSE I HAVE A 59 CM HEAD CIRCUMFERENCE AND I FIND IT A BIT USTE IN DEPTH
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
Excellent purchase (ordered three times) and very friendly customer service. But the site freezes and despite several attempts I could only complete my order by calling customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Nothing to complain about. The site is easy to use. Fast and compliant delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Great, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
What I received was exactly what I ordered - this is the second order now and I am very satisfied - nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Product matching and delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Excellent work. Thank you very much. DB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Great and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Package in good condition - fast shipping - quick contact with a representative and satisfaction of being able to return the 61m cap in exchange for a 59cm cap. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Top notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Optimal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Searching and reading on the site is very user-friendly, very complete and easy to find what you want. Fast delivery and the product of very good French quality, completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Hello, very satisfied with the services of this site, ultra-fast delivery, very well packaged, and product of very good quality, just like almost all customer reviews.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
In line with my expectations, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Website that has made a lot of progress.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Of very good quality, fast delivery, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
very serious, I recommend +++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very happy. Happy New Year.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Too bad the sizes are from 58 to 61. My head circumference is 61 and it's a bit tight. Nevertheless, the quality-price ratio is correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very nice quality item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Products made in France, what a nice surprise and attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Perfect, super professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
Impeccable packaging, good quality product but size is large.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Practical site, delivery ok, product compliant, satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
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