Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 07/01/2022 à 13h49 following a purchase from 03/01/2022

Fast delivery, good product, only problem is the size, this is my second and the size does not match the first, otherwise nothing to say

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Acheteur Vérifié

Published on 07/01/2022 à 13h21 following a purchase from 30/12/2021

Easy to navigate,

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Acheteur Vérifié

Published on 07/01/2022 à 09h30 following a purchase from 03/01/2022

Well advised quality item. Thank you

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Acheteur Vérifié

Published on 07/01/2022 à 05h21 following a purchase from 01/01/2022

VERY GOOD

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Acheteur Vérifié

Published on 07/01/2022 à 00h04 following a purchase from 01/01/2022

Delivery in accordance with the order and very fast

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Acheteur Vérifié

Published on 06/01/2022 à 22h02 following a purchase from 02/01/2022

Very nice hat and fast delivery!

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Acheteur Vérifié

Published on 06/01/2022 à 19h34 following a purchase from 02/01/2022

Very good quality of the hat

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Acheteur Vérifié

Published on 06/01/2022 à 18h32 following a purchase from 02/01/2022

Item received quickly and in accordance with its presentation on the site

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Acheteur Vérifié

Published on 06/01/2022 à 18h31 following a purchase from 12/12/2021

Perfect! Compliant with my expectations! I will come back! Best regards.

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Acheteur Vérifié

Published on 06/01/2022 à 17h50 following a purchase from 03/01/2022

top product ordered on Monday, delivered on Thursday, only small hiccup no SMS to notify of the arrival of the order but an email. You have to find a little thing wrong, we are still Gauls!!!

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Acheteur Vérifié

Published on 06/01/2022 à 17h49 following a purchase from 03/01/2022

GOOD SITE, CLEAR

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Acheteur Vérifié

Published on 06/01/2022 à 17h33 following a purchase from 03/01/2022

Very good site, great product cheap on promotion. Good quality product greetings

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Acheteur Vérifié

Published on 06/01/2022 à 17h07 following a purchase from 02/01/2022

Complete site and quite simple to consult

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Acheteur Vérifié

Published on 06/01/2022 à 17h05 following a purchase from 02/01/2022

Very good products, fast delivery

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Acheteur Vérifié

Published on 06/01/2022 à 13h25 following a purchase from 02/01/2022

Excellent quality price ratio

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Acheteur Vérifié

Published on 06/01/2022 à 12h59 following a purchase from 31/12/2021

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Acheteur Vérifié

Published on 06/01/2022 à 05h17 following a purchase from 27/12/2021

Beautiful product, fast delivery and attentive customer service, I recommend

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Acheteur Vérifié

Published on 06/01/2022 à 00h56 following a purchase from 29/12/2021

Perfect service thank you

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Acheteur Vérifié

Published on 05/01/2022 à 20h44 following a purchase from 17/12/2021

Perfect. Very good product

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Acheteur Vérifié

Published on 05/01/2022 à 19h58 following a purchase from 29/12/2021

Order compliant

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Acheteur Vérifié

Published on 05/01/2022 à 16h00 following a purchase from 21/12/2021

Delivery was very fast despite the end of year rush.

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Acheteur Vérifié

Published on 05/01/2022 à 14h11 following a purchase from 28/12/2021

Very good.

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Acheteur Vérifié

Published on 05/01/2022 à 14h02 following a purchase from 28/12/2021

Very responsive, order received quickly.

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Acheteur Vérifié

Published on 05/01/2022 à 13h13 following a purchase from 29/12/2021

Very satisfied with my purchase
Express delivery
I recommend

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Acheteur Vérifié

Published on 04/01/2022 à 22h18 following a purchase from 21/11/2021

I had to follow up after a few weeks due to a stock shortage, the merchandise arrived in the week that followed. Perfectly packaged and in accordance with the order,

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Acheteur Vérifié

Published on 04/01/2022 à 15h02 following a purchase from 20/12/2021

product and order tracking compliant

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Acheteur Vérifié

Published on 04/01/2022 à 11h08 following a purchase from 29/12/2021

Great. A small downside though; the package for a cap was a bit too big for the mailbox, so presence was required for delivery. Not a big deal!

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Acheteur Vérifié

Published on 03/01/2022 à 21h12 following a purchase from 23/12/2021

Order processed very quickly.

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Acheteur Vérifié

Published on 03/01/2022 à 19h56 following a purchase from 20/12/2021

Quality and service

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Acheteur Vérifié

Published on 03/01/2022 à 19h43 following a purchase from 26/12/2021

No response following my request regarding my account, that's the only negative point

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Acheteur Vérifié

Published on 03/01/2022 à 13h37 following a purchase from 28/12/2021

Perfect

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Acheteur Vérifié

Published on 03/01/2022 à 13h17 following a purchase from 27/12/2021

Navigation is very smooth. The site is well designed and you quickly find what you need.

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Acheteur Vérifié

Published on 03/01/2022 à 12h40 following a purchase from 15/12/2021

Very reliable site, hats of very good quality and excellent customer service that allowed me to change the address of my shipment and receive my purchase on time.

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Acheteur Vérifié

Published on 03/01/2022 à 09h23 following a purchase from 27/12/2021

Speed and professionalism

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Acheteur Vérifié

Published on 03/01/2022 à 08h37 following a purchase from 24/12/2021

Everything is excellent: search; telephone reception.

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Acheteur Vérifié

Published on 03/01/2022 à 00h56 following a purchase from 26/12/2021

Fast delivery (even though it was to be delivered in Belgium), package received in perfect condition, very happy with my hat, it fits me wonderfully.
Clear site, easy to find what you are looking for, with explanations for measuring head size.

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Acheteur Vérifié

Published on 02/01/2022 à 22h25 following a purchase from 30/12/2021

Order placed on Thursday 30/12/2021 and received on 31/12/2021. Very fast.

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Acheteur Vérifié

Published on 02/01/2022 à 21h39 following a purchase from 27/12/2021

The site is clear and easy to use, it correctly explains how to choose the size and delivery is fast. Nothing to say, it's perfect.

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Acheteur Vérifié

Published on 02/01/2022 à 18h09 following a purchase from 02/12/2021

very long delivery for my part (about 1 month).
intuitive site, easy to navigate

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Acheteur Vérifié

Published on 02/01/2022 à 14h00 following a purchase from 16/12/2021

Good for the delivery time and the quality of the product. Small issue with the size (see cap section)

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