Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Perfect, very good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
perfect fast delivery, impeccable packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Earlier it was difficult because I could not remember my password. And I asked for a new one - but I could not see your answer because it arrived among junk mail. You should alert the customer about this. Apart from that everything is fine!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Simple navigation, good choice and very good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Very good quality. Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Order placed on Sunday evening, home delivery on Wednesday morning. Fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Fast shipping and well packaged - beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
I am really delighted with the quality of the product.
Moreover, the package arrived very quickly.
Perfect. I recommend without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Perfect item that corresponds exactly to the description, fast and careful shipping, I recommend and plan to quickly order on this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Very satisfied overall.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Delivery made on time.
Very good site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Very easy navigation and very precise information. Thanks to your site and the phone number, I was able to directly order my T5 in Roanne.
The person I ordered my T5 from was very attentive and very 'professional' with their advice and the outcome of the transaction
Thank you all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Very fast delivery, product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Site quite simple to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Speed and quality of delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Good, no problems to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Good, fast service.
Item received in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Super!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Always good products, delivered very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
It's reassuring to deal with true professionals who know their trade. At rest
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
I recommend it particularly for the exceptional quality of its hats, its customer service. This company respects the delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Fast, serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Product meets my expectations; fast delivery; I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
nothing to say but good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Pleasant and helpful staff on the phone, very well informed, I recommend this store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
Customer service on the phone...very good, but the shipping was long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
The website is quite good but the calling hours are too limited from 9am to 12:30pm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Very nice quality for the Panama hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Only site with all sizes, in almost all models of the brand "Tilley". A "little" more expensive but actually at the same price due to included shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
As expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Good quality cane for the price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Perfect
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