Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team.
E
Eric L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very good qualities
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Response from Chapellerie Traclet
Hello Eric,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciate the quality of our products. Your satisfaction is our priority, and we hope to see you soon on our site to discover our new collections.
Best regards,
The Traclet Hat Team
G
Gerard L.
Rating: 5 out of 5
following a purchase from 14/01/2026
delays kept product in line with expectations
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Response from Chapellerie Traclet
Dear Gérard, we sincerely thank you for your perfect rating of 5/5. We are delighted to learn that the product met your expectations and that the delivery times were respected. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
J
Jacques R.
Rating: 5 out of 5
following a purchase from 09/01/2026
Perfect!
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Response from Chapellerie Traclet
Hello Jacques,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that our site "Chapellerie Traclet" suits you. Your satisfaction is our priority. Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
A
Alain G.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect, thank you very much.
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Response from Chapellerie Traclet
Hello Alain,
A big thank you for your review! We are delighted that your experience with Chapellerie Traclet was perfect. Looking forward to seeing you again soon!
Best regards,
The team at Chapellerie Traclet
M
Martha R.
Rating: 5 out of 5
following a purchase from 30/12/2025
easy to use
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Response from Chapellerie Traclet
Hello Martha,
Thank you very much for your positive feedback! We are delighted to hear that our site seemed easy for you to use. Your satisfaction is our priority and your feedback motivates us to continue improving our services.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
Y
Yannn P.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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Response from Chapellerie Traclet
Hello YANNN,
We warmly thank you for your positive review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and your feedback encourages us to maintain our quality of service.
We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
L
Laetitia P.
Rating: 5 out of 5
following a purchase from 22/11/2025
Very good quality, very responsive customer service. I recommend.
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Response from Chapellerie Traclet
Dear Laetitia,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the quality of our products as well as our customer service. Your recommendation is greatly appreciated and encourages us to continue offering the best to our clientele.
Best regards,
The Traclet Hat Shop Team.
M
Martin J.
Rating: 4 out of 5
following a purchase from 16/12/2025
It took me almost a month to receive the order without any intermediate apology for the delay.
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Response from Chapellerie Traclet
Hello Martin, we thank you for your feedback and apologize for the delivery delay of your order. Your experience is important to us and we strive to improve our service to avoid such situations in the future. Please do not hesitate to contact us for any further questions or concerns.
M
Martine V.
Rating: 5 out of 5
following a purchase from 12/01/2026
excellent
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Response from Chapellerie Traclet
Dear Martine,
We sincerely thank you for your flattering comment and for the 5-star rating you gave us. Your satisfaction is our priority, and we are delighted that you found our service excellent. Do not hesitate to come back to see us for your future purchases.
Best regards,
The Chapellerie Traclet team
A
Alain H.
Rating: 5 out of 5
following a purchase from 13/01/2026
Great, fast delivery the docker is very good.
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Response from Chapellerie Traclet
Dear Alain,
We warmly thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you are satisfied with your order and the speed of delivery. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
D
Didier B.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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Response from Chapellerie Traclet
Dear Didier,
We sincerely thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that your experience with Chapellerie Traclet met your expectations. Your satisfaction is our priority, and we will be happy to welcome you again.
Best regards,
The Chapellerie Traclet team
S
Solene G.
Rating: 5 out of 5
following a purchase from 13/01/2026
Delivered quickly and very well packaged. Quality cap.
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Response from Chapellerie Traclet
Dear Solène, we sincerely thank you for your flattering review. We are delighted to learn that you are satisfied with the speed of delivery and the quality of our cap. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
P
Patrick R.
Rating: 5 out of 5
following a purchase from 10/01/2026
Product conforms and is of quality
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Response from Chapellerie Traclet
Mr. Patrick, we sincerely thank you for your flattering review. We are delighted to learn that you found our products compliant and of quality. Your satisfaction is our priority, and we hope to see you again soon on our site.
L
Laure B.
Rating: 5 out of 5
following a purchase from 08/11/2025
Excellent!
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Response from Chapellerie Traclet
Dear Laure,
We sincerely thank you for your positive review on our site "Chapellerie Traclet". We are delighted that your experience met your expectations and we hope to see you again very soon among our customers.
Best regards,
The Chapellerie Traclet team
M
Marie-José L.
Rating: 5 out of 5
following a purchase from 04/01/2026
Perfect! I am satisfied
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Response from Chapellerie Traclet
Dear Marie-José,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority and we strive to always offer the best to our customers. We look forward to seeing you again soon!
G
Guy M.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast delivery, product conforms to the description
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Guy. We are delighted to learn that you were satisfied with the speed of our delivery as well as the conformity of our products. Your satisfaction is our priority, and we hope to see you again soon on our site.
C
Cathy G.
Rating: 5 out of 5
following a purchase from 13/01/2026
Everything is perfect
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Response from Chapellerie Traclet
Hello Cathy,
A big thank you for your flattering review! We are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
R
Richard J.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect
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Response from Chapellerie Traclet
Dear Richard,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you found your experience with Chapellerie Traclet perfect. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again soon.
Best regards,
The Chapellerie Traclet team
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Great choice, unbeatable quality-price ratio, quality packaging, fast and efficient.
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Response from Chapellerie Traclet
Hello Nathalie,
We sincerely thank you for your flattering review and for the perfect rating of 5/5. We are delighted that our wide range of products, as well as our quality-price ratio, fully satisfied you. Your appreciation of our packaging and the speed of our service encourages us to maintain these standards. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team.
É
Étienne M.
Rating: 5 out of 5
following a purchase from 10/01/2026
Excellent transaction. Thank you
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Response from Chapellerie Traclet
Hello Étienne,
We sincerely thank you for your flattering comment and for the rating of 5/5. We are delighted to learn that your transaction went well. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
E
Eloi C.
Rating: 5 out of 5
following a purchase from 11/01/2026
Serious and operational seller... The Russian chapka I received was labeled in a smaller size, which upset me as I was not warned... Very well designed original product, of quality, fulfilling its role of keeping warm very well.
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Response from Chapellerie Traclet
Dear Eloi,
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciate the artisanal quality of your Russian chapka. We apologize for the confusion regarding the size and take note of your feedback to improve our communication on this matter. Your satisfaction is our priority and we hope to see you again soon on our site.
Sincerely,
The Chapellerie Traclet team
C
Catherine P.
Rating: 5 out of 5
following a purchase from 11/01/2026
-
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Response from Chapellerie Traclet
Hello Catherine,
Thank you very much for your positive review and your 5-star rating! We are delighted that you are satisfied with your experience on our site "Chapellerie Traclet". Don't hesitate to come back to see us for your next hat desires.
See you soon!
The Chapellerie Traclet team
M
Michaël J.
Rating: 5 out of 5
following a purchase from 11/01/2026
very satisfied with my trilby hat
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Michaël. We are delighted to hear that you are very satisfied with your trilby hat and hope to see you soon on our site to discover other models. Your satisfaction is our priority!
H
Hamza H.
Rating: 5 out of 5
following a purchase from 09/01/2026
Flawless!
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Response from Chapellerie Traclet
Hello Hamza,
Thank you very much for your feedback! We are delighted that you had an impeccable experience on our site. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
A
Abdelhak E.
Rating: 4 out of 5
following a purchase from 10/01/2026
I am satisfied with the speed
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Response from Chapellerie Traclet
Hello Abdelhak,
We sincerely thank you for your feedback and are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we constantly strive to improve our offering. Do not hesitate to reach out to us for any future needs.
Best regards,
The Traclet Hat Shop Team
F
Frédérique S.
Rating: 5 out of 5
following a purchase from 10/01/2026
Perfect
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Response from Chapellerie Traclet
Hello Frédérique,
We warmly thank you for your flattering review and are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority and we hope to see you again very soon for new experiences.
Best regards,
The Chapellerie Traclet team.
R
Régine F.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very fast delivery
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Response from Chapellerie Traclet
Hello Régine,
Thank you very much for your flattering comment! We are delighted to learn that you appreciated the speed of our delivery. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you soon on our "Chapellerie Traclet" site!
Best regards,
The Chapellerie Traclet team.
J
Jean Marie R.
Rating: 5 out of 5
following a purchase from 09/01/2026
Fast delivery, nothing to complain about.
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Response from Chapellerie Traclet
Dear Jean Marie,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you were satisfied with the speed of our delivery service. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
R
Renaud B.
Rating: 5 out of 5
following a purchase from 10/01/2026
I ordered 4 berets on Saturday. The following Thursday I received 1. I called Traclet to inform them. Immediate reaction, I received the 3 missing berets on Saturday. Bravo for the reaction!
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Response from Chapellerie Traclet
Dear Renaud,
We sincerely thank you for your flattering review and are delighted to learn that your issue was resolved quickly. Your satisfaction is our priority, and we always strive to respond promptly to our customers' requests. Please do not hesitate to reach out to us for any other orders or questions.
Best regards,
The Chapellerie Traclet team
C
Christian L.
Rating: 5 out of 5
following a purchase from 10/01/2026
Perfect Thank you
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Response from Chapellerie Traclet
Hello Christian,
Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you had a perfect experience with us. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
J
Jérôme L.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very good site, very good quality-price ratio, fast shipping. Product made in France.
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Response from Chapellerie Traclet
Hello Jérôme,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products and the speed of our service. Your support for French manufacturing is particularly dear to us. We look forward to seeing you on our site for your next orders!
Best regards,
The Traclet Hat Team.
H
Herve C.
Rating: 5 out of 5
following a purchase from 06/01/2026
Hello. Everything I hoped for.
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Response from Chapellerie Traclet
Hello Hervé,
We sincerely thank you for your flattering review. We are delighted to learn that our site has met your expectations and we hope to have the pleasure of serving you again soon.
S
Sandra S.
Rating: 5 out of 5
following a purchase from 11/01/2026
A lovely hat, just as I had pictured it - extremely happy with the product, the packing and the prompt delivery.
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Response from Chapellerie Traclet
Dear Sandra, we sincerely thank you for your flattering review and are delighted to learn that your hat perfectly meets your expectations. Your satisfaction is close to our heart, and we strive to always offer quality products accompanied by careful service. We look forward to seeing you again on our site, Chapellerie Traclet!
O
Oliviet M.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very good
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Response from Chapellerie Traclet
We warmly thank you for your positive review, Oliviet. We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Do not hesitate to reach out to us for any questions or further needs, we will be happy to assist you.
P
Philippe S.
Rating: 5 out of 5
following a purchase from 10/01/2026
Fast delivery and no problems
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Response from Chapellerie Traclet
Hello Philippe,
We sincerely thank you for your positive review and your 5-star rating. We are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority, and we are happy to have met your expectations. Please feel free to reach out to us for your next purchases.
Best regards,
The Traclet Hat Shop Team
J
Jean-Luc C.
Rating: 5 out of 5
following a purchase from 11/01/2026
Flawless!
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Response from Chapellerie Traclet
Hello Jean-Luc,
Thank you very much for your flattering review! We are delighted to know that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority. See you very soon!
Best regards,
The Chapellerie Traclet team
J
Julien B.
Rating: 5 out of 5
following a purchase from 11/01/2026
Beautiful quality product and true to what is advertised. Delighted with my purchase.
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Response from Chapellerie Traclet
Dear Julien,
We sincerely thank you for your review and for the maximum rating you gave us. We are delighted to learn that you are satisfied with the quality of your purchase and that it meets your expectations. Your satisfaction is our priority, and we hope to welcome you again soon in our hat shop.
Best regards,
The Traclet Hat Shop Team
S
Sabrina G.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very nice gloves, very satisfied
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Response from Chapellerie Traclet
Dear Sabrina,
Thank you very much for your flattering review! We are delighted to hear that you find our gloves very pretty and that you are satisfied with your purchase. Your satisfaction is our priority.
We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
M
Magalie B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Quick delivery, beret of very good quality. I recommend
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Response from Chapellerie Traclet
Dear Magalie,
Thank you very much for your positive feedback and your recommendation! We are delighted that you are satisfied with the quality of our beret and the speed of our service. We look forward to seeing you again on our site.
Best regards,
The Chapellerie Traclet team
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