Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Everything is perfect but I would have liked to receive a box to store my hat
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Very good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
products conform to the description. Very nice quality. I will recommend other items.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
delivery well done
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
the delivered items correspond well to what was presented on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
House to recommend without reservation. Only downside: on the site the 'care' tab cannot be activated (error message).
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Navigation on the site super simple, delivery within 48h perfect packaging
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
very satisfied with the items and the delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
SUPER FAST AND EFFICIENT RESPONSE ON THE PHONE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
just a small issue with the paypal payment - I called - problem solved on the next order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
It's easy to navigate the site and the order tracking is perfect, what more can I say!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
very nice site, great choice of hats well done
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
Impeccable service. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Well-made site, quality products. Very happy with my purchase. I recommend this site during confinement, let's be supportive of small merchants
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Order and delivery very fast. Hat conforms to the photo. Very happy with my purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Neatly finished item, ultra fast shipping, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Nothing to complain about
Super, Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Easy navigation, quite good value for money. A slight defect on the sailor cap but I chose to keep it. Always problematic to return a product and even more so in the current context...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
very good I am satisfied to have discovered your French site moreover!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
I had the pleasure of having good service and the care of an express delivery. Unfortunately, the cap is slightly too big for me. Like most caps, you can add a band of cork inside to reduce the circumference. This is not the case with this model!!
I won't be able to wear it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Perfect as usual and great product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Exactly what I was looking for.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
the finish is very good, only regret is the delivery time, this is a remark on the hat ordered by my son Gérard and delivered 8 months later. Currently, the post is functioning normally
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Very nice piece. Arrived very late, but happy with the purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Easy navigation on the site and quick delivery. I am delighted with your service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Very nice hat, service and very fast delivery. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
very easy for orders
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Searching with all possible filters is very easy and pleasant. You can really see everything you were looking for, the models are really in huge quantities. Bravo for this possible choice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
no problem on the site, fast delivery and product fully compliant with the description and of good quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
For logistics, no problem, from order to delivery. For the product, it is Art with a capital 'A', design, quality of textiles and finishes.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Hello very fast, efficient. And the site is very easy to consult.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Perfect set
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Clear and precise, good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Very happy with this online store, lots of choices, very good quality, very fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Just what I wanted
Translated reviews
We use cookies for audience measurement and improving user experience.