Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
good quality extra!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Very very good, thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Not disappointed, in line with what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
The site is very attractive. And the ordered hat costs €10 less than in competing online stores.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2020
The manager is a bit stubborn but the shop is correct. This is my second order, faster than the first and a third will follow, my boss having broken my visor.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Fast delivery and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Good reception and delighted with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Fast delivery and in line with my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Very nice hat, sent quickly. I asked a question because I would like to find the same model for winter but I'm still waiting for the answer, hence 4 stars instead of 5!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
The hat is identical to the photo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
- Welcome, advice and follow-up from the store: impeccable!! It is regrettable that the website manager(s) do not give the same image.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
excellent hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2020
for my first order I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
Very good presentation and good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
complicated to find the elements for the return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
Quality of the hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
Everything is as it should be.. Very nice products in general..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
easy to consult to find a specific item. All good. Like my hats....of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
Good services, reviews and choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
Easy, the only problem is that you cannot delete an order if you just made a mistake.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Timely delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2020
compliant with the description and fast+++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Great choice of items at all prices, fast and careful delivery, top customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
In accordance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
Nothing to complain about. I will recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
In accordance with expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
Product in accordance with the description, perfect and fast delivery. Super!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
Top products, very nice quality.
Quick order processing, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Fast delivery, nice cap, perfect size, very happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Very ergonomic...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Great variety of models but disappointing delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Product as described, careful packaging, fairly quick delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
Well-made site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
I will order again
One
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Nothing to complain about. Everything is as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Fast and impeccable shipping
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