Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 24/07/2020 à 17h42 following a purchase from 17/07/2020

Great

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Published on 24/07/2020 à 17h11 following a purchase from 12/07/2020

All good

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Acheteur Vérifié

Published on 24/07/2020 à 17h00 following a purchase from 17/07/2020

I had lost my beret and I'm thrilled to have found one again!

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Acheteur Vérifié

Published on 24/07/2020 à 16h04 following a purchase from 17/07/2020

Impeccable service, impeccable packaging, and hat in perfect condition

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Acheteur Vérifié

Published on 24/07/2020 à 15h28 following a purchase from 10/07/2020

1st order: nothing to report

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Acheteur Vérifié

Published on 24/07/2020 à 12h32 following a purchase from 15/07/2020

Very good, impeccable service, great care taken with the package. I recommend!

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Acheteur Vérifié

Published on 24/07/2020 à 06h30 following a purchase from 15/07/2020

Efficiency therefore seriousness very rare online site

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Acheteur Vérifié

Published on 24/07/2020 à 05h09 following a purchase from 16/07/2020

All is ok

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Acheteur Vérifié

Published on 23/07/2020 à 19h41 following a purchase from 13/07/2020

Did not have time to track the order, too fast

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Acheteur Vérifié

Published on 23/07/2020 à 18h35 following a purchase from 12/07/2020

Ease of navigating the site and finding happiness to cover and protect your head from heat as well as cold.

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Acheteur Vérifié

Published on 23/07/2020 à 17h35 following a purchase from 09/07/2020

10 competent

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Acheteur Vérifié

Published on 23/07/2020 à 15h23 following a purchase from 06/07/2020

19 out of 20

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Acheteur Vérifié

Published on 23/07/2020 à 14h17 following a purchase from 29/06/2020

The only remark is that I had a hat like this one and it had a bit more structure!!!!

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Acheteur Vérifié

Published on 22/07/2020 à 18h23 following a purchase from 15/07/2020

Top!

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Acheteur Vérifié

Published on 22/07/2020 à 17h25 following a purchase from 11/07/2020

Fast delivery time, all OK.

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Acheteur Vérifié

Published on 22/07/2020 à 17h01 following a purchase from 15/07/2020

Original model of suspenders not found elsewhere!

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Acheteur Vérifié

Published on 22/07/2020 à 16h53 following a purchase from 14/07/2020

Clear site, fast delivery

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Acheteur Vérifié

Published on 22/07/2020 à 16h07 following a purchase from 13/07/2020

Professional, perfect.

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Acheteur Vérifié

Published on 22/07/2020 à 15h56 following a purchase from 15/07/2020

The item is exactly as in the photo

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Acheteur Vérifié

Published on 21/07/2020 à 15h18 following a purchase from 28/06/2020

Speed

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Acheteur Vérifié

Published on 21/07/2020 à 10h42 following a purchase from 11/07/2020

It's great!

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Acheteur Vérifié

Published on 20/07/2020 à 21h44 following a purchase from 11/07/2020

Thank you for contacting me when the hat was available.

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Acheteur Vérifié

Published on 20/07/2020 à 21h10 following a purchase from 10/07/2020

Very well-made site with a choice for all tastes. Quality products and fast delivery.

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Acheteur Vérifié

Published on 20/07/2020 à 20h56 following a purchase from 11/07/2020

Good quality

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Acheteur Vérifié

Published on 20/07/2020 à 19h24 following a purchase from 11/07/2020

Perfect package and product in line with my expectations.

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Acheteur Vérifié

Published on 20/07/2020 à 19h03 following a purchase from 08/07/2020

With an extremely wide selection, the navigation on the site is perfectly organized by category, theme, material, shape,.. keyword. I received a very warm welcome on the phone. The options for exchange or return are confirmed courteously.

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Acheteur Vérifié

Published on 20/07/2020 à 18h32 following a purchase from 11/07/2020

Very happy

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Acheteur Vérifié

Published on 20/07/2020 à 18h05 following a purchase from 12/07/2020

No issues

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Acheteur Vérifié

Published on 20/07/2020 à 17h57 following a purchase from 12/07/2020

Everything is perfect!

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Acheteur Vérifié

Published on 20/07/2020 à 17h51 following a purchase from 11/07/2020

Easy to explore site; fast delivery and no problems. Already several orders and never any issues. Perfect

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Acheteur Vérifié

Published on 20/07/2020 à 16h41 following a purchase from 08/07/2020

Hat and box arrived in good condition. Good quality of the hat. Size 54. Slightly large. But it fits well. Beautiful white color.

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Acheteur Vérifié

Published on 20/07/2020 à 16h33 following a purchase from 11/07/2020

Very nice packaging, very good advice after delivery and beautiful quality of the hat.

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Acheteur Vérifié

Published on 20/07/2020 à 16h07 following a purchase from 10/07/2020

Problem with the IT system. We go in circles when we have the password issue and the need to order and that 'my account' cannot complete normally

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Acheteur Vérifié

Published on 20/07/2020 à 15h58 following a purchase from 01/07/2020

The product is exactly what I ordered. Very good quality. Thank you.

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Acheteur Vérifié

Published on 20/07/2020 à 14h59 following a purchase from 13/07/2020

Very good online hat shop. Always happy with my purchases. Quality/price is great. I recommend.

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Acheteur Vérifié

Published on 19/07/2020 à 10h16 following a purchase from 29/06/2020

Excellent service, very good advice over the phone. Packaging and delivery of products are perfect!

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Acheteur Vérifié

Published on 18/07/2020 à 18h00 following a purchase from 27/06/2020

I visited the shop, very warm welcome. And fast delivery.

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Acheteur Vérifié

Published on 17/07/2020 à 23h34 following a purchase from 07/07/2020

Nothing to say, everything is perfect.

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Acheteur Vérifié

Published on 17/07/2020 à 20h53 following a purchase from 10/07/2020

We know the availability of the product right away.

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Acheteur Vérifié

Published on 17/07/2020 à 19h41 following a purchase from 09/07/2020

I had difficulty finding your entire offer.

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