Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Easy order on the site, and delivery in a week.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Very good product, quick and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
easy to browse with many items for all tastes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Hello, I am reaching out to you because I was very satisfied with the order and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Same as written in the box below. Super would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Delivery time respected. The product corresponds to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Satisfied with the product and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Everything impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Still as fast for processing orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Suitable packaging and fast delivery. Respect for the product. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Hello,
A more careful packaging for shipments would be better. The cardboard is fine, but the white paper that surrounds the hat or cap is a bit 'light'...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
No difficulty navigating and finding the items I was looking for in particular. Moreover, the ordered items are as I hoped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
efficient, serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
impeccable and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
It's not too difficult to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
In accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Everything went very well, the delivery was respected in terms of time and the product is compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
perfect - impeccable packaging and thank you for the kind attention
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
The site is well made
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Good, hat conforms to my order, one delay on delivery but the contact with customer service went well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Product super beautiful quality.
A delay related to a special request
The downside is related to the lack of response to my email and my message on the answering machine...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
TOP.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Regarding the order and delivery, nothing to complain about: everything is correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Fast home delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
The best tips and products for maintaining my hats!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
I am completely satisfied with the item I purchased from the Traclet Hat Shop website. This site is reliable and I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Very beautiful hat, chic and elegant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2019
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Very ergonomic
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