Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
choice according to size guide ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
just perfect. thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Clear and precise site, sharp photo that allows you to make your choice. Order and delivery Top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
NAVIGATION A BIT LONG NO DELIVERY PROBLEM THE CAP IS IN LINE WITH THE ORDER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
Clear site, fast delivery, product matching our expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Speed of delivery. Protective packaging for the hat. Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
Delivery in accordance with the order, although it was done late.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Everything was perfect and fast.
Nothing to say about the communication either.
Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Fast delivery, compliant products, relevant size advice (size rather large or rather small)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
Super nice the Nordiste cap! Nice replica! My grandson will love it! And arrived quickly!! Bravo and Thank you! Marie-Claude D
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
Fast delivery. Very nice cap, made of nice aged leather. Still to see the size as it's a Christmas gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Pleasant site, top customer service, made a request online, response received within 2 hours, good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Superb
Very warm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
Good product, ergonomic site and adapted delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
navigation on your site is smooth and easy I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
photos not always precise on the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Very satisfied with my purchase and the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
very favorable review
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
Very easy to order regular messages delivery problem due to the strike and the relay point otherwise we were well informed with the tracking number
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Efficient service. Fast delivery. Wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Very good product, very fast shipping, pleasant site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
clear and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
fast delivery, careful packaging, beautiful quality of the beret
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Product faithful to the description. Extra packaging!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
2 products ordered. The hood scarf is perfect however the cap is a bit tight even though it is size 55 to 59.
However despite the payment issues good site and very well received by customer service.
I recommend because a lot of choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
hat and beanie of beautiful quality, carefully packed in the package. If needed, I will order my hats from Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
4 stars for the slowness of delivery.
5 for the received item, this chapka is superb and fits correctly.
I am delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Precise answers from the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
the stars are enough
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Top I continue to follow you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Beautiful hat, very slightly large. A cork head reducer slipped into the package would be a plus. Perfect shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
I am a loyal customer of your store and I have never been disappointed.
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