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Rating: 5 out of 5
Very good quality. Good value for money
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Great, satisfied with the item
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P
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Perfect. Not yet given as a gift!
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M
Rating: 5 out of 5
I recommend. Fast delivery.
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J
Rating: 5 out of 5
Appreciable quality and price.
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G
Rating: 5 out of 5
A site offering a varied selection for all tastes. The comments and reviews published for each hat are rich and useful. The purchasing, shipping tracking, and return processes (if necessary) are clear and reliable. A very good hat shop.
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E
Rating: 5 out of 5
Item conforms to the description and fast delivery, perfect.
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P
Rating: 5 out of 5
Excellent hat very beautiful
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M
Rating: 4 out of 5
Well
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D
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Beautiful wide-brimmed hat!
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S
Rating: 5 out of 5
Completely satisfactory A good product
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S
Rating: 5 out of 5
My rabbit fur ushanka is exactly as described and even better! The hat was sent in a timely manner and arrived quickly.
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N
Rating: 5 out of 5
Gift for my father, he is delighted with it! Beautiful quality.
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P
Rating: 4 out of 5
Quality article. The photos on the site are not very explicit to realize the shape of the cap, but I am nonetheless satisfied with the product
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Response from Chapellerie Traclet
Hello Patrick,
Thank you for your review and we are pleased to learn that you are satisfied with the quality of your item. We take your comment regarding the photos into account and will work to improve them to better reflect the shapes of the caps. Please feel free to get back to us if you have any other suggestions or questions.
Best regards,
The Chapellerie Traclet team
Thank you for your review and we are pleased to learn that you are satisfied with the quality of your item. We take your comment regarding the photos into account and will work to improve them to better reflect the shapes of the caps. Please feel free to get back to us if you have any other suggestions or questions.
Best regards,
The Chapellerie Traclet team
V
Rating: 5 out of 5
Second purchase and still very satisfied.
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C
Rating: 5 out of 5
The delivery date promised by customer service was respected. Very beautiful and warm Hatman cap.
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A
Rating: 5 out of 5
second order, well received, I will come back soon happy holidays to all the teams arno
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A
Rating: 5 out of 5
Excellent seller and Excellent item
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R
Rating: 5 out of 5
Not easy to order, complicated procedure but everything went very well for the rest
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M
Rating: 5 out of 5
We are delighted with your product.
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J
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
completely happy with the service and the product
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J
Rating: 5 out of 5
Excellent quality. Magnificent.
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E
Rating: 4 out of 5
I had already ordered this cap a few years ago but since it was too tight on my head so I had to buy the same one with a size up, 60/61 cm by measuring the head circumference and it's good. Before, there was no size (large), it was less practical to order, it's better now. It is warm for autumn/winter and covers the ears. Not machine washable.
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C
Rating: 5 out of 5
I am satisfied with the ordered products
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J
Rating: 5 out of 5
Cap in accordance with my order, delivered within the indicated time and efficient after-sales service.
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S
Rating: 5 out of 5
Beautiful quality.
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Y
Rating: 5 out of 5
Hello I am very satisfied with my chapka
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Response from Chapellerie Traclet
Hello Yvan,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your chapkas. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your chapkas. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
P
Rating: 5 out of 5
Good !
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Response from Chapellerie Traclet
Hello Pablo,
Thank you very much for your positive review and your 5/5 rating! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Don't hesitate to come back and see us soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5/5 rating! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Don't hesitate to come back and see us soon!
Best regards,
The Chapellerie Traclet team
H
Rating: 5 out of 5
Really fast delivery, I recommend and the hat is of good quality.
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Response from Chapellerie Traclet
Dear Héloïse, we warmly thank you for your positive feedback and are delighted to learn that you are satisfied with the quality of your hat as well as the speed of our delivery service. Your recommendation touches us greatly and encourages us to continue offering quality service. We look forward to seeing you again soon on our site!
J
Rating: 5 out of 5
Well-designed website, wide choice and practical information on maintenance, and the history of the product.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Jean Michel. We are delighted to learn that you appreciate the quality of our site, as well as the wealth of information we provide about our products. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet".
T
Rating: 5 out of 5
Hello. Seriously, deadline respected, nothing to complain about.
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Response from Chapellerie Traclet
Hello Thierry,
We sincerely thank you for your flattering review. We are delighted to learn that you were satisfied with our seriousness and respect for deadlines. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
We sincerely thank you for your flattering review. We are delighted to learn that you were satisfied with our seriousness and respect for deadlines. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
J
Rating: 5 out of 5
-
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Response from Chapellerie Traclet
Hello Jérémie,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to see that our site "Chapellerie Traclet" satisfies you. Do not hesitate to reach out to us if you have any questions or suggestions!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to see that our site "Chapellerie Traclet" satisfies you. Do not hesitate to reach out to us if you have any questions or suggestions!
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
Perfect purchase
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Response from Chapellerie Traclet
Hello Christophe,
Thank you very much for your flattering review! We are delighted to learn that your purchase at Chapellerie Traclet was perfect. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to learn that your purchase at Chapellerie Traclet was perfect. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
P
Rating: 5 out of 5
Very good
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Patrice. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Do not hesitate to come back to us for any request or question, we will be happy to help you.
M
Rating: 5 out of 5
I really appreciate the care taken in packing the parcel. The ordered item matches the photo on the site, the quality is satisfactory, nothing to complain about.
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Response from Chapellerie Traclet
Dear Martine, we warmly thank you for your flattering review. We are delighted that the quality of our products and the care taken in packaging have fully satisfied you. Your feedback is precious and encourages us to continue offering the best to our clientele.
J
Rating: 5 out of 5
Fast delivery and quality merchandise. However, regarding customer service, there was an offer for a free hat following my order, I followed the procedure, but I still haven't received anything.
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Response from Chapellerie Traclet
Hello Jean-Marc,
Thank you very much for your review and for your compliments on the delivery and quality of our products. We are sorry to learn that you have not received your free hat. We will look into this situation to resolve it quickly. Do not hesitate to contact us directly by email for this question.
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and for your compliments on the delivery and quality of our products. We are sorry to learn that you have not received your free hat. We will look into this situation to resolve it quickly. Do not hesitate to contact us directly by email for this question.
Best regards,
The Chapellerie Traclet team