Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
very beautiful and good site do not change anything keep your brand image
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Fast delivery, very satisfied with the course of my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
the delivery is always very fast I like it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2019
Responsiveness, quality of products and especially customer relations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Very good and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
A site where you can find everything and always of great quality with competence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Well-designed site allowing a clear choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Find on Google, the site is pleasant all products are well detailed.
If you have a question about a reference, the answer is given very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
This cap suits me, the delivery too.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Speed efficiency thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Fast delivery, beautiful product quality, comfortable.
I recommend the TRACLET brand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2019
Efficient order tracking information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2019
Received the second cap well, I am waiting for the refund of the first one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2019
The Traclet hat shop has a clear site for all budgets. Orders, preferences, tracking are done quickly thanks to communicative means and a team. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
good service, good items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
I am very satisfied with the item I purchased and the service for sending the package.
thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Sometimes a few difficulties in finding the product already seen in previous days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Product and delivery conform to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Well-designed site, easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Everything is perfect, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
Very beautiful site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
Perfect, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
Excellent site and perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2019
The hat I bought in your store is very beautiful, reasonably priced and of great quality. Thank you and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
Navigation on the site is very easy. Delivery in record time. Very serious. This is my first order and I am totally satisfied. I highly recommend.
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Response from Chapellerie Traclet
Thank you for your comment.
Your suggestion for a notice is a solution that we will study.
However, we have a white paper on hats; here is the link on our site
https://www.chapellerie-traclet.com/fr/content/14-comment-conserver-son-chapeau
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2019
Very functional. Simple.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
It just needs a photo with the hat on a person to get an even better opinion on the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2019
Excellent experience - except for a small part, the online navigation (returns not always to the desired page, not obvious to get the compare tab). Otherwise, a very serious company, quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2019
very satisfied customer. Will buy again type Gamblino black
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2019
great choice, reliable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
excellent product, very satisfied, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2019
I regret that we do not know the delivery times at the time of ordering and that we do not receive responses to messages.
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Response from Chapellerie Traclet
Hello Thank you for your message. Delivery times are indicated both on the product sheet when choosing the size and on the order summary. Finally, an email is sent when a product requires a delay. Otherwise, when sending the email on August 19, an email was sent to inform you that it would be shipped within the week. Best regards Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2019
Very helpful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
this hat will effectively protect my angioma on the neck from the sun
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