Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 08/05/2018 à 15h56 following a purchase from 27/04/2018

Very accessible site and easy to use.

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Acheteur Vérifié

Published on 08/05/2018 à 15h33 following a purchase from 27/04/2018

Very good.

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Acheteur Vérifié

Published on 08/05/2018 à 14h01 following a purchase from 28/04/2018

Very good

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Acheteur Vérifié

Published on 08/05/2018 à 13h22 following a purchase from 28/04/2018

Everything is perfect!
Nothing to say

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Acheteur Vérifié

Published on 08/05/2018 à 13h10 following a purchase from 29/04/2018

Efficient shipping. Content perfectly protected and in line with expectations

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Acheteur Vérifié

Published on 08/05/2018 à 13h03 following a purchase from 24/04/2018

I didn't know this site. And for a first order, everything was impeccable, nothing to complain about. I strongly plan to return in the future.

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Acheteur Vérifié

Published on 08/05/2018 à 12h41 following a purchase from 28/04/2018

You can find almost everything in terms of headgear!

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Acheteur Vérifié

Published on 08/05/2018 à 12h38 following a purchase from 29/04/2018

Good.

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Acheteur Vérifié

Published on 08/05/2018 à 12h38 following a purchase from 28/04/2018

VERY GOOD, VERY GOOD PRODUCTS AND VERY FAST SHIPPING

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Acheteur Vérifié

Published on 08/05/2018 à 00h00 following a purchase from 20/04/2018

Lack of follow-up.

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Response from Chapellerie Traclet Published on 08/05/2018

Hello
The tracking is sent by email both at the time of the order, the shipment of the package with the colissimo number, and colissimo sends you both an email and a text.
Did you not receive them?
In that case, you should check the spam folder.
Best regards
Traclet

Acheteur Vérifié

Published on 07/05/2018 à 12h58 following a purchase from 22/04/2018

Perfect, reliable and fast

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Response from Chapellerie Traclet Published on 08/05/2018

Hello,
Thank you for your review!
Best regards, Traclet

Acheteur Vérifié

Published on 07/05/2018 à 11h57 following a purchase from 27/04/2018

super product

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Acheteur Vérifié

Published on 07/05/2018 à 09h37 following a purchase from 27/04/2018

Very good

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Acheteur Vérifié

Published on 07/05/2018 à 08h34 following a purchase from 25/04/2018

Top of the top, perfect packaging and excellent shipping speed!
I recommend!

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Acheteur Vérifié

Published on 06/05/2018 à 21h52 following a purchase from 22/04/2018

fast and efficient service

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Acheteur Vérifié

Published on 06/05/2018 à 15h27 following a purchase from 23/04/2018

Fast and careful delivery. The hat was very well packaged! Thank you

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Acheteur Vérifié

Published on 05/05/2018 à 19h22 following a purchase from 26/04/2018

Excellent

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Acheteur Vérifié

Published on 05/05/2018 à 16h59 following a purchase from 26/03/2018

Choice! Quality! Prices! Bravo!

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Acheteur Vérifié

Published on 05/05/2018 à 16h28 following a purchase from 13/04/2018

must visit

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Acheteur Vérifié

Published on 05/05/2018 à 13h12 following a purchase from 22/04/2018

Quality and speed

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Acheteur Vérifié

Published on 05/05/2018 à 13h03 following a purchase from 26/04/2018

Very happy with my purchase, sent in 24 hours and very pleasant.
My partner is very happy with his birthday gift

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Response from Chapellerie Traclet Published on 08/05/2018

Hello,
Thank you for your review.
We try to satisfy you as best as we can.
Best regards,
Traclet

Acheteur Vérifié

Published on 05/05/2018 à 00h45 following a purchase from 26/04/2018

Listening staff and very responsive.
Following a double order, the refund was made within five minutes without me having to call.

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Acheteur Vérifié

Published on 04/05/2018 à 20h12 following a purchase from 25/04/2018

Serious seller, fast service,
good packaging of the package.

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Acheteur Vérifié

Published on 04/05/2018 à 19h41 following a purchase from 16/04/2018

very fast
super packaging
very serious

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Acheteur Vérifié

Published on 04/05/2018 à 18h53 following a purchase from 25/04/2018

very good supplier, fast delivery and well protected item. I recommend

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Acheteur Vérifié

Published on 04/05/2018 à 18h20 following a purchase from 26/04/2018

speed and efficiency

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Acheteur Vérifié

Published on 04/05/2018 à 17h36 following a purchase from 25/04/2018

Packaging adapted to the fragility of the product and fully recyclable.

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Acheteur Vérifié

Published on 04/05/2018 à 15h35 following a purchase from 26/04/2018

Delivery speed and product in line with my expectations!

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Acheteur Vérifié

Published on 04/05/2018 à 14h32 following a purchase from 24/04/2018

very fast service, good item, completely satisfied

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Acheteur Vérifié

Published on 04/05/2018 à 13h48 following a purchase from 26/04/2018

Incredible the number of different hats available. The choice is unparalleled.

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Acheteur Vérifié

Published on 04/05/2018 à 13h48 following a purchase from 24/04/2018

The site is very good

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Acheteur Vérifié

Published on 04/05/2018 à 13h27 following a purchase from 25/04/2018

1st order product in line with the description, very satisfied

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Acheteur Vérifié

Published on 04/05/2018 à 12h40 following a purchase from 24/04/2018

Delighted with this 1st order. I think I will make another order this winter

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Acheteur Vérifié

Published on 04/05/2018 à 12h32 following a purchase from 23/04/2018

Customer service is always reachable by email.

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Acheteur Vérifié

Published on 03/05/2018 à 21h23 following a purchase from 18/04/2018

Good

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Acheteur Vérifié

Published on 03/05/2018 à 19h05 following a purchase from 24/04/2018

Well-designed site with a lot of choices. Delivery times respected and careful packaging.

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Acheteur Vérifié

Published on 03/05/2018 à 18h33 following a purchase from 24/04/2018

Reliability

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Acheteur Vérifié

Published on 03/05/2018 à 17h37 following a purchase from 20/04/2018

Well-designed site, wide choice, order shipped quickly. Keep it up.

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Acheteur Vérifié

Published on 03/05/2018 à 15h48 following a purchase from 24/04/2018

VERY GOOD

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Acheteur Vérifié

Published on 03/05/2018 à 15h13 following a purchase from 17/04/2018

No problem with the site

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