Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
great
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
A bit long (1 week in eco mode, but compliant with the order)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Excellent online store. Highly recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Very good site. Order arrived in record time, the very next day.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Of very good quality. Very clear in the advice.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
10 out of 10
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Excellent value for money
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
One issue, I did not receive the SMS to pick up the product and the package tracking is not operational.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
I am an American customer. At first, there was a little confusion about the size (the English translation of the website gives adult dimensions for the child's hat) but Chappellerie Traclet helped me fix it right away. My hat arrived in the United States in about a month. Perfect condition and exactly what I wanted. I would recommend this company and their Provençal hat. It looks like the Santon hat from Jacquemus perfectly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Fast and reliable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Very large selection / Fast delivery / Very flexible sales conditions
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
Very good quality, highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Great selection of quality hats of all shapes.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
some difficulties with sorting
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Fast delivery. Hat well protected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Very fast delivery. Item well packaged. Description given on the site matches the product received.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
Easy, efficient, fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Completely satisfied both in terms of the quality of the item and its reception: packaging and delivery time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
The choice of presented items is rich
The ordering process is complex...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
The packaging could be a bit more protective. Otherwise, everything else is perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
Regular customer ...... about ten orders in 8 years ...... never disappointed
Translated reviews
Response from Chapellerie Traclet
hello
thank you for your message.
Remaining at your disposal.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Product well packaged. Delivery made within the announced deadlines.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
From the packaging to the receipt of the item, everything is perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
this site is quite good despite an issue with an order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
Serious company. Lots of choices. Shipments on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2018
Kindness and speed
Translated reviews
Response from Chapellerie Traclet
Hello,
Thank you for your feedback!
We are committed to sending your orders on time, so you can give them without delay. See you soon on our site!
Best regards,
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2018
Delivery on time, and products perfectly matching their description on the site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2018
Correct site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2018
Great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
Flawless site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2018
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2018
Careful order, quality item and shipping speed.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
Meets my expectations, beautiful quality ..
To be tested next weekend in the mountains! :))
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
Order arrived 2 days later. Impeccable, nothing to say.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2018
Very good contact after sale
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
Always so satisfied, with each order, professional and fast.
Hoping to receive my other hat just as quickly.
Translated reviews
We use cookies for audience measurement and improving user experience.