Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very well done site. Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Order arrived on time, in very good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
Efficient - delivery time commitment respected - I recommend this site-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
EXCELLENT
PLUS DELIVERED VERY VERY FAST
THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2017
very good, fast and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2017
serious company
orders are processed quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Perfect package but a last-minute change of address for the collection point was a bit annoying. Moreover, I find that the tracking number of the package is not easy to find on the site, and I therefore remained uncertain for a while whether my package would arrive before Christmas. As for the product, it was perfectly compliant and the indications regarding sizes ('Stetson is one size larger than normal') were very accurate and helped me not to make a mistake.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2017
Very serious, fast shipping and receipt as agreed. A big thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2017
Perfectly in line with my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Perfect. A product exchange handled simply and quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Ok ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Very satisfied with this alcantara cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
good site and reliable, easy to use and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Arrived on time for Christmas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Excellent hat maker, which is becoming very rare, only very good quality products at all prices, fast delivery, easy exchange, everything to please!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Very good site, easy order and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
very fast delivery, considering the context of the Christmas holidays, careful packaging, my hat arrived impeccable, serious company, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
very friendly phone reception and deadlines respected, very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Everything is perfect! Fast delivery and high quality item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Hello, Merry Christmas. It was indeed the red wool hat, it was perfect, next purchases will be a khaki hat, best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Very good, order received the next day as planned. Item compliant and of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2017
Kindness on the phone, attentive to the customer, quick exchange following my size error
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Clear and efficient site, very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
I found it very good but the chosen hat does not correspond to our wish. We are looking for a softer 'bob' style hat.
Otherwise, very good service
Best regards.
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Response from Chapellerie Traclet
Hello
Yes, we also have bucket hats in alcantara
here is the link on our site
https://www.chapellerie-traclet.com/fr/chapeaux-tissu/261-bob-alcantara.html
otherwise, here is also the link for the bucket hats
https://www.chapellerie-traclet.com/fr/225-bob-chapeau-bucket-hat
best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Good customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very efficient and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
super no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Fast service and compliant with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
Very serious site, order quickly taken into account and processed. Received in a short time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very well made and nice site, there is a large choice of items. Ok to find an item that we didn't think we would find anywhere!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
very good good service fast delivery I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very well informed by phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
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