Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Patrick B.
Rating: 5 out of 5
following a purchase from 12/10/2025
very good
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Nathalie E.
Rating: 5 out of 5
following a purchase from 12/10/2025
Thank you for your speed for the well-packaged shipment.
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Jean-Jack B.
Rating: 5 out of 5
following a purchase from 16/10/2025
Neat and chic creations
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Raymond C.
Rating: 4 out of 5
following a purchase from 03/10/2025
The hat arrived within the expected time. It is perfect and I hope the person who will wear it will like it.
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Christine Z.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very happy with my hat, very nice quality
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Sylvie L.
Rating: 5 out of 5
following a purchase from 14/10/2025
very well served, service always impeccable and careful and attentive. I highly recommend as the product is made in Haute-Loire!
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Nicole L.
Rating: 5 out of 5
following a purchase from 14/10/2025
Easy and professional
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Karim M.
Rating: 5 out of 5
following a purchase from 11/10/2025
Efficient delivery service, order arrived ahead of schedule
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Thomas A.
Rating: 5 out of 5
following a purchase from 13/10/2025
Perfect
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Christian B.
Rating: 5 out of 5
following a purchase from 14/10/2025
Everything is good except the delivery by Mondial Relay always erratic.
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Bruno R.
Rating: 5 out of 5
following a purchase from 03/10/2025
compliant with the order, processed quickly, very good
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Andre O.
Rating: 5 out of 5
following a purchase from 11/10/2025
Easy to access and use site
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Jean-Marie N.
Rating: 5 out of 5
following a purchase from 16/10/2025
Great choice of beautiful things, fast and careful delivery
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Annick T.
Rating: 5 out of 5
following a purchase from 13/10/2025
Pleasant site and very fast delivery.
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Henri D.
Rating: 5 out of 5
following a purchase from 13/10/2025
Product quality and delivery speed
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François -Marie J.
Rating: 5 out of 5
following a purchase from 10/10/2025
Very nice quality. Fast delivery
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Philippe V.
Rating: 4 out of 5
following a purchase from 29/07/2025
functional site; communication to simplify (an email without response)
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Dominique G.
Rating: 5 out of 5
following a purchase from 09/10/2025
Always good information by phone. Product meets my expectations.
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Julie H.
Rating: 5 out of 5
following a purchase from 14/10/2025
Impeccable, fast and in accordance with my order.
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Nicolae N.
Rating: 5 out of 5
following a purchase from 15/10/2025
Everything was perfect!
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Michel H.
Rating: 4 out of 5
following a purchase from 28/09/2025
Delivery made on time. Kindness of the telephone reception.
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Hr P.
Rating: 5 out of 5
following a purchase from 14/10/2025
-
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Éric B.
Rating: 5 out of 5
following a purchase from 14/10/2025
Everything went as planned, and the cap I bought is of very good quality for a really reasonable price.
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Aurélien M.
Rating: 4 out of 5
following a purchase from 08/10/2025
after a first order that did not correspond to what I had ordered, a new delivery was made. I regret, however, having been forced to pay 5 euros for the return knowing that I followed the advice indicated on the site (take 1 cm less) and that the color did not match.
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L'ordre Des Chevaliers Bretvins ..
Rating: 5 out of 5
following a purchase from 14/10/2025
Very good listening to the specifications which were respected 100%!
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Catherine S.
Rating: 5 out of 5
following a purchase from 11/10/2025
Package received very quickly and easy order. Thank you
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Lucas G.
Rating: 5 out of 5
following a purchase from 12/10/2025
Very fast. Nothing to say!! :)
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Anne-Marie M.
Rating: 4 out of 5
following a purchase from 07/10/2025
Careful shipping
Meets my expectations
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Didier P.
Rating: 5 out of 5
following a purchase from 11/10/2025
Package received in good condition and on time as usual
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Marie B.
Rating: 5 out of 5
following a purchase from 03/10/2025
Perfect, very nice original hat thank you
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Marie-Laure A.
Rating: 4 out of 5
following a purchase from 10/10/2025
Quick reception well packaged
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Jean Marie D.
Rating: 5 out of 5
following a purchase from 12/10/2025
Everything was ok
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Laurent G.
Rating: 4 out of 5
following a purchase from 10/10/2025
Hello I am satisfied with the order and the item purchased
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Véronique L.
Rating: 5 out of 5
following a purchase from 10/10/2025
Quality product, fast delivery
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Damien E.
Rating: 5 out of 5
following a purchase from 12/10/2025
Top. Fast and perfect
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Roland L.
Rating: 5 out of 5
following a purchase from 12/10/2025
Impeccable!
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Janek C.
Rating: 5 out of 5
following a purchase from 12/10/2025
Excellent quality and very fast delivery.
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Cesar T.
Rating: 5 out of 5
following a purchase from 09/10/2025
Fast, well packaged and in accordance with the description
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Jean C.
Rating: 5 out of 5
following a purchase from 09/10/2025
Order received very quickly. Product corresponds perfectly
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Glen C.
Rating: 4 out of 5
following a purchase from 05/10/2025
Easy to order, hat is great, fast delivery.
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