Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 16/02/2017 à 13h35 following a purchase from 07/02/2017

Fast service. Well packaged product.
Well-presented site with many references.

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Acheteur Vérifié

Published on 16/02/2017 à 10h04 following a purchase from 05/02/2017

Choice and quality are at the rendezvous.

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Acheteur Vérifié

Published on 14/02/2017 à 19h03 following a purchase from 03/02/2017

perfect, easy

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Acheteur Vérifié

Published on 14/02/2017 à 18h53 following a purchase from 05/02/2017

At this stage everything is fine!

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Acheteur Vérifié

Published on 14/02/2017 à 18h06 following a purchase from 04/02/2017

Delivery as expected, fast.

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Acheteur Vérifié

Published on 14/02/2017 à 16h22 following a purchase from 03/02/2017

Well designed, I immediately found the product I was looking for.

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Acheteur Vérifié

Published on 14/02/2017 à 15h38 following a purchase from 04/02/2017

Everything is perfect, congratulations

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Acheteur Vérifié

Published on 14/02/2017 à 14h32 following a purchase from 04/02/2017

Good

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Acheteur Vérifié

Published on 14/02/2017 à 13h32 following a purchase from 03/02/2017

A lot of choices but not always available... and the 24-48h delivery, you should rather count on 3-4 days.

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Acheteur Vérifié

Published on 14/02/2017 à 13h03 following a purchase from 05/02/2017

Fast service, quality.

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Acheteur Vérifié

Published on 14/02/2017 à 12h50 following a purchase from 04/02/2017

Very good

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Acheteur Vérifié

Published on 12/02/2017 à 20h43 following a purchase from 29/01/2017

Fast shipping, unfortunately the hat is too big even though on the product page it is advised to take one size up (Size small!) and this note is incorrect.
So product return with the losses that this entails and the cost !!!!
Despite my remarks to this site, no apology or compensation offered !
A little more communication would be a plus for this seller ...

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Acheteur Vérifié

Published on 12/02/2017 à 15h51 following a purchase from 30/01/2017

Effective and fast

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Acheteur Vérifié

Published on 11/02/2017 à 18h15 following a purchase from 25/01/2017

Great choice, perfect service

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Acheteur Vérifié

Published on 11/02/2017 à 17h12 following a purchase from 03/02/2017

Perfect and fast!

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Acheteur Vérifié

Published on 11/02/2017 à 13h46 following a purchase from 21/01/2017

the site is clear and the colors match the product well

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Acheteur Vérifié

Published on 11/02/2017 à 13h13 following a purchase from 02/02/2017

Excellent service and very good products!!!!

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Acheteur Vérifié

Published on 11/02/2017 à 12h10 following a purchase from 01/02/2017

Everything went very well and very quickly!

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Acheteur Vérifié

Published on 10/02/2017 à 20h33 following a purchase from 02/02/2017

Hat of great quality, speed of service. A very reliable company. I will place a new order without hesitation.

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Acheteur Vérifié

Published on 10/02/2017 à 14h40 following a purchase from 01/02/2017

Very well made site, correct prices and a lot of choice

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Acheteur Vérifié

Published on 10/02/2017 à 13h28 following a purchase from 02/02/2017

Of good quality

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Acheteur Vérifié

Published on 10/02/2017 à 13h16 following a purchase from 31/01/2017

Very professional, available to answer questions. Delivery in less time than indicated, and regarding the quality of the hats, it's perfect. Thank you

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Acheteur Vérifié

Published on 09/02/2017 à 18h21 following a purchase from 01/02/2017

Good thank you very much...

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Acheteur Vérifié

Published on 09/02/2017 à 15h59 following a purchase from 14/01/2017

Perfect! Excellent quality

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Acheteur Vérifié

Published on 09/02/2017 à 15h38 following a purchase from 25/01/2017

what I especially appreciate is that we can pay by check....

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Acheteur Vérifié

Published on 09/02/2017 à 13h41 following a purchase from 15/01/2017

Reliable and clear site.

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Acheteur Vérifié

Published on 09/02/2017 à 13h30 following a purchase from 20/12/2016

Perfect purchase, very nice item - thank you!

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Acheteur Vérifié

Published on 09/02/2017 à 13h12 following a purchase from 31/01/2017

for me, your manufacturing brand is missing inside
the hat, to say that this is a real one

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Acheteur Vérifié

Published on 09/02/2017 à 13h06 following a purchase from 18/01/2017

nothing special

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Acheteur Vérifié

Published on 09/02/2017 à 08h46 following a purchase from 25/01/2017

A gold mine for hat lovers

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Acheteur Vérifié

Published on 08/02/2017 à 23h58 following a purchase from 29/01/2017

Quality products with a very large selection. Perfect delivery. Small downside, a site a bit outdated in terms of ergonomics and design. It deserves a little refresh!

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Acheteur Vérifié

Published on 08/02/2017 à 16h48 following a purchase from 30/01/2017

Well-made site and good after-sales service

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Acheteur Vérifié

Published on 08/02/2017 à 15h48 following a purchase from 29/01/2017

I recommend this site

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Acheteur Vérifié

Published on 08/02/2017 à 13h30 following a purchase from 23/01/2017

Perfect

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Acheteur Vérifié

Published on 08/02/2017 à 13h29 following a purchase from 24/01/2017

To recommend without reservation

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Acheteur Vérifié

Published on 08/02/2017 à 08h39 following a purchase from 29/01/2017

very good but the order was placed at Christmas and we only received the hat now but better late than never because my husband really cared about it.
Until the last moment I was wondering if we would have it because we had no news. I tried to call you but there was no answer.
Once your email was received, everything went very quickly: CONGRATULATIONS!

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Acheteur Vérifié

Published on 07/02/2017 à 20h07 following a purchase from 28/01/2017

Fast and impeccable delivery

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Acheteur Vérifié

Published on 07/02/2017 à 19h15 following a purchase from 28/01/2017

Very fast delivery and perfect packaging I am very satisfied

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Acheteur Vérifié

Published on 07/02/2017 à 18h32 following a purchase from 27/01/2017

VERY GOOD AND FAST

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Acheteur Vérifié

Published on 07/02/2017 à 16h56 following a purchase from 28/01/2017

Pleasant phone reception.
Sending the hat on time and to the destination without any issues.

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