Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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J
Joël R.
Rating: 4 out of 5
following a purchase from 18/09/2025
Order received as expected.
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Yves M.
Rating: 5 out of 5
following a purchase from 13/09/2025
Quality of services, site, products and speed of product shipping.
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Stephane L.
Rating: 5 out of 5
following a purchase from 21/09/2025
Very large choice and quality
Fast and efficient service
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Stan F.
Rating: 5 out of 5
following a purchase from 19/09/2025
Good quality but made in China
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Pascal C.
Rating: 5 out of 5
following a purchase from 21/09/2025
Very wide choice.
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Dominique L.
Rating: 4 out of 5
following a purchase from 19/09/2025
Fast delivery, the cap received matches its description. Quality item.
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André T.
Rating: 5 out of 5
following a purchase from 23/09/2025
Perfect
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Jacky C.
Rating: 5 out of 5
following a purchase from 24/09/2025
Impeccable
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Patrick P.
Rating: 5 out of 5
following a purchase from 22/09/2025
keep it up
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Abdoulaye B.
Rating: 4 out of 5
following a purchase from 24/09/2025
Good
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Jean René T.
Rating: 5 out of 5
following a purchase from 24/09/2025
Super fast delivery
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Patrice V.
Rating: 5 out of 5
following a purchase from 06/09/2025
Perfect!
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Jean-Pierre G.
Rating: 5 out of 5
following a purchase from 22/09/2025
in accordance with the product presentation; good quality. speed of dispatch
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Benoit C.
Rating: 5 out of 5
following a purchase from 22/09/2025
This site offers a very wide choice of hats of all kinds, impossible not to find your happiness.
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Christophe B.
Rating: 5 out of 5
following a purchase from 21/09/2025
Very fast shipping product in line with my expectations
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Christian G.
Rating: 5 out of 5
following a purchase from 22/09/2025
Corresponds exactly to what I wanted
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Nathalie D.
Rating: 5 out of 5
following a purchase from 22/09/2025
Serious, fast and beautiful quality
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Fiona F.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very good
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Martial B.
Rating: 5 out of 5
following a purchase from 23/09/2025
Remarkable site
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Michel B.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very good.
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Thierry D.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very beautiful product in accordance with the description
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Heinz D.
Rating: 5 out of 5
following a purchase from 22/09/2025
Everything was perfect. Thank you very much.
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Patrick A.
Rating: 5 out of 5
following a purchase from 12/09/2025
A lot of choices of hats on this site, simple and intuitive navigation, affordable prices. Small waiting time expected between order and shipping. Deadline respected. Hat secured in reinforced package, arrived in perfect condition. Product in line with my expectations. I recommend this site. PA
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Marco A.
Rating: 5 out of 5
following a purchase from 16/09/2025
very friendly, impeccable service!
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Philippe V.
Rating: 5 out of 5
following a purchase from 27/08/2025
Waiting times a bit long but still respecting their commitment
Top packaging and merchandise received without defects
Thank you
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Marie-Odile S.
Rating: 5 out of 5
following a purchase from 22/09/2025
Delighted with my purchase. The item is of excellent quality. I really like the color, the quality of the fabric and its originality. Completely satisfied therefore.
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R
Romain M.
Rating: 5 out of 5
following a purchase from 31/07/2025
Pleasant site and navigation.
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Thibaut M.
Rating: 5 out of 5
following a purchase from 11/09/2025
A lot of choices of shapes, colors and sizes. Fast delivery.
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Michèle P.
Rating: 5 out of 5
following a purchase from 20/09/2025
Wide choice
Practical site
Fast shipping
Perfect packaging
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Jean M.
Rating: 4 out of 5
following a purchase from 12/09/2025
okok
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Jean-Michel L.
Rating: 5 out of 5
following a purchase from 20/09/2025
Very good
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Marie-Line B.
Rating: 5 out of 5
following a purchase from 20/09/2025
I quickly found the cap that I could no longer find in stores.
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Pascal S.
Rating: 5 out of 5
following a purchase from 19/09/2025
Fast, in accordance with the description and perfect size
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Dominique D.
Rating: 5 out of 5
following a purchase from 19/09/2025
super happy with my purchase and fast delivery I recommend your store
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Serge N.
Rating: 4 out of 5
following a purchase from 25/08/2025
It would be nice to have all available colors for each type of hat instead of one page opened per color.
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Loan F.
Rating: 5 out of 5
following a purchase from 01/08/2025
The perfect order
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Catherine F.
Rating: 5 out of 5
following a purchase from 08/09/2025
Perfect navigation on the site. Fast delivery.
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Francoise C.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very beautiful items. The scarf and hat are totally what I expected. The blue of the hat is that of a very beautiful hat I saw in Russia worn by a young girl during the Russian anthem
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Philippe D.
Rating: 5 out of 5
following a purchase from 20/09/2025
Warm welcome and great professionalism
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Pierre G.
Rating: 5 out of 5
following a purchase from 16/09/2025
Perfect. Clarity, information, responsiveness.
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