Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2016
Deadlines respected, satisfactory packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2016
Perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2016
Very nice product but I returned it for an exchange because I took a size too small (L instead of XL)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2016
Quick order shipment. Product received in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2016
I WOULD RECOMMEND IT TO ALL THOSE LOOKING FOR A HATTER'S ADDRESS;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2016
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2016
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2016
I am very satisfied .. the first beret being too large, I returned it for an exchange and everything went very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2016
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2016
Perfect service... good site ergonomics, extremely varied content, fast shipping. Good communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2016
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2016
simple - good follow-up - perfect
Just one thing, the package arrived with a hole but the cap was intact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
maybe a comment regarding the color, it's hard to get a good sense of the color on the site, the hat is darker in reality than I thought but it's really not a big deal..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2016
Satisfied with my order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2016
Quality and seriousness: everything is perfect. I really appreciate Chapellerie Traclet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
Just a pity that the item was out of stock for so long; it arrived at the end of summer....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2016
Ergonomic. Clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2016
Totally satisfied and proud to wear French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2016
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2016
The Benodet sailor cap was unavailable for too long. It was planned for summer, it will be for autumn. Too bad!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2016
To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2016
Very interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2016
practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2016
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2016
practical. A small problem with packaging that was too fragile which had to be redone by Chronopost -> small delivery delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2016
great there is a choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2016
Very professional merchant, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2016
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2016
Fast service, well packaged and in accordance with the description, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2016
Choice, pro, speed: it works very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2016
Impeccable package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2016
Speed efficiency
Attention check the price tags before sending to the customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2016
Excellent...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2016
Fast and professional customer service. Affordable prices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2016
Serious company. Very fast delivery within the agreed time.
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