Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2015
A lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
Excellent site. Varied and quality products. Perfect transactions. No issues ordering and receiving the chosen product. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2015
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2015
Very well made website. A very good selection of products and detailed descriptions. Having had an issue with the shipment of my package (The Post was to blame and not the Traclet site), I was in contact with customer service who was always available and had escalated the information to the Colissimo site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
Serious site. Fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
very good, serious, fast, competent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
this is the kind of caps I was looking for my husband being a farmer since he likes this style.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
Very good. Fast shipping and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
Nothing to report.. Choice, clarity and fluidity of the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
easy to access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2015
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
Delivery time impeccable, I must say I had taken the maximum
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
Fast good hat very serious site I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
Compliant with the order, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
Interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
Navigation quite easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
Article of very good quality delivery times respected everything is perfect, I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
very good, fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2015
With emphasis
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
Of course this does not replace the human contact we have in a store but hat shops in cities are becoming rare, there are often small shops selling hats too but there are few models. At Traclet, a lot of choices, interesting prices, a fairly detailed description of the items and very fast delivery. For people who need a deeper crown than most, you need to check the description of each hat, it's a shame because it takes more time but it's not crucial. The service provided is really very interesting.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
I am looking for a black beret version with a white transfer of my choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
Fast delivery, very good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
Good responsiveness and quick answers to my questions. I share the link with friends who love hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
Clear, reliable and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2015
product description and presentation very well done.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2015
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
Compliant with my order. Quality product. very good service both on the Traclet site and on the parcel tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
good responsiveness to emails
products on schedule
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
parcel in very good condition, satisfactory delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2015
Very good. Nothing to say. Parcel received in advance in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2015
If every time I order on this site I have to fill out a questionnaire, I will go elsewhere.
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