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Rating: 5 out of 5
Superb cap and fast shipping.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Excellent service as always. Easy to track and delivery was quick.
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M
Rating: 5 out of 5
Very fast shipping, pretty hat
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S
Rating: 4 out of 5
missing the cord to hold the hat, link that was represented in the photo, however the hat itself is of nice quality
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F
Rating: 5 out of 5
Good product, fast and secure delivery, thank you!
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C
Rating: 5 out of 5
So beautiful and very fast shipping. I recommend.
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S
Rating: 5 out of 5
Fast and careful shipping, excellent quality beret, delighted with my purchase.
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E
Rating: 5 out of 5
Very nice hat, exactly like the photo on the site, shipping time respected, careful packaging. I am very satisfied. Thank you for the service provided and the quality of your products.
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S
Rating: 5 out of 5
very nice item and fast delivery
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L
Rating: 5 out of 5
Impeccable, very simple and easy!
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F
Rating: 5 out of 5
Good merchant site. The delivery is careful and the deadline is respected. The item seems to be of good quality (to see over time) for a reasonable price. If I have to recommend, it will be without hesitation.
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P
Rating: 5 out of 5
Pretty cap in accordance with the description.
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R
Rating: 5 out of 5
I would like to have assistance to validate the warranty on the Tilley website which is in English, I couldn't get the French form.
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D
Rating: 5 out of 5
PACKAGE well received despite the delay, customer service is friendly and efficient.
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P
Rating: 5 out of 5
Reactive and competent team.
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A
Rating: 5 out of 5
Impeccable, I received the ordered item a day before the expected date. One complaint: that the composition of the items is not systematically specified.
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A
Rating: 5 out of 5
Very very satisfied with my purchase
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E
Rating: 5 out of 5
Top, delivery on time, product exactly as indicated in every way.
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C
Rating: 5 out of 5
An ultra-fast reception and care taken in the packaging. The hat is great! I highly recommend this site and will buy again if needed from Chapellerie Traclet.
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J
Rating: 5 out of 5
Fast service and very good packaging of the products.
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A
Rating: 5 out of 5
Really very responsive, before my order, I asked for information about the product, they replied immediately, I highly recommend!
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C
Rating: 5 out of 5
Perfect.
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R
Rating: 5 out of 5
I am very happy!
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M
Rating: 5 out of 5
Fast delivery. Beautiful quality hats and well-made for reasonable prices.
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N
Rating: 5 out of 5
It fits perfectly, the material is pleasant to wear, it's great.
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H
Rating: 5 out of 5
Perfect.
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O
Rating: 5 out of 5
Well-designed site. Accurate information. Efficient ordering process. Appreciable tracking and shipping times. Package composition: perfect.
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P
Rating: 5 out of 5
Product well received. I am happy with the ordered item.
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A
Rating: 5 out of 5
Very good sales site with good products at reasonable prices.
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J
Rating: 5 out of 5
Perfect from A to Z: Convenience, precision and pleasantness of the information about the item - Price balance - Ease of ordering - Speed and adaptation of delivery to customer constraints - General information for the customer
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G
Rating: 5 out of 5
Very satisfied with my first order at Chapellerie Traclet. Fast shipping of the item. Sturdy packaging. Very nice quality of the hat. I recommend.
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B
Rating: 5 out of 5
Top, and uva 40! What does the people want?
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S
Rating: 5 out of 5
Great, I would recommend. Super quality item. Very fast and responsive site, I recommend 100%
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M
Rating: 5 out of 5
This is my second hat, the first one was bought in 2020
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M
Rating: 5 out of 5
The hat is very nice and fits my husband perfectly for his gardening work.
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R
Rating: 5 out of 5
The miki I bought seems to be of good quality, I will see in use. I called customer service for a small error during the order, my little problem was quickly resolved, the person I spoke to online was very friendly.
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M
Rating: 5 out of 5
The hats are what I expected, perfect. The shipment was fast and arrived well. Very happy.
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A
Rating: 5 out of 5
Satisfied
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I
Rating: 5 out of 5
Very pretty bibi as shown in the photo. Careful and fast delivery.
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N
Rating: 5 out of 5
Fast shipping, well-packaged! Thank you!
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Response from Chapellerie Traclet
Hello Noam,
We sincerely thank you for your positive feedback! We are delighted that you appreciated the speed of the shipment and the quality of our packaging. Your satisfaction is our priority and we would be happy to welcome you back to our store.
Best regards,
The Traclet Hat Team
We sincerely thank you for your positive feedback! We are delighted that you appreciated the speed of the shipment and the quality of our packaging. Your satisfaction is our priority and we would be happy to welcome you back to our store.
Best regards,
The Traclet Hat Team