Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 4 and 5 stars

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J
Jean-Claude S.
Rating: 4 out of 5
following a purchase from 30/04/2025
Good organization of the site.
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Raymond K.
Rating: 5 out of 5
following a purchase from 03/05/2025
Price, fast shipping at low cost, happiness with choice
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Claude C.
Rating: 5 out of 5
following a purchase from 05/05/2025
Very good. Fast delivery, perfect packaging
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Monique F.
Rating: 5 out of 5
following a purchase from 04/05/2025
Item conforms to its description on the site and delivery within the deadlines.
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Brigitte R.
Rating: 5 out of 5
following a purchase from 02/05/2025
Pleasant site, fair prices. My second good experience
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Marie D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Good site
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Pierre P.
Rating: 5 out of 5
following a purchase from 02/05/2025
Delivery time respected. Well packaged. Two emails (forgotten pouch and instructions to fold the hat) received a quick response.
The product: conforms to the description, the 'plastic' aspect mentioned in the comments is noted. Light, to see in use (strength effectiveness).
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Marie P.
Rating: 5 out of 5
following a purchase from 01/05/2025
Nothing to complain about, very good.
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Tatiana L.
Rating: 5 out of 5
following a purchase from 04/05/2025
Items matching the descriptions, fast and careful shipping! Perfect :)
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Sylvain R.
Rating: 5 out of 5
following a purchase from 01/05/2025
It's perfect!
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Francois H.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very good site
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Christine E.
Rating: 5 out of 5
following a purchase from 04/05/2025
beautiful quality
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Jean-Paul Z.
Rating: 4 out of 5
following a purchase from 04/05/2025
lack of information on the use of accessories provided with the items, such as, use of Double Pass Chinstrap
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Florence R.
Rating: 5 out of 5
following a purchase from 05/05/2025
Perfect received on time, impeccable delivery and delivery person
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Regis M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Easy site but no information received to tell me that my package was there?
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Paul M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Well-designed site, too bad for the prolonged lack of stock of certain products.
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Daniel V.
Rating: 5 out of 5
following a purchase from 02/05/2025
Top!
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René L.
Rating: 5 out of 5
following a purchase from 02/05/2025
Nothing to report.
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Olivier N.
Rating: 5 out of 5
following a purchase from 01/05/2025
Quality service
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Nathalie L.
Rating: 5 out of 5
following a purchase from 29/04/2025
Clear Realistic Careful service faithful to the images
Very nice surprise! To recommend and to renew
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Françoise P.
Rating: 5 out of 5
following a purchase from 29/04/2025
Satisfied
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Antoine D.
Rating: 5 out of 5
following a purchase from 29/04/2025
Fast shipping nothing to complain about
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Christiane L.
Rating: 5 out of 5
following a purchase from 22/04/2025
navigation on the site simple, easy,
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Roland S.
Rating: 5 out of 5
following a purchase from 01/05/2025
clear site
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Marie Claude P.
Rating: 5 out of 5
following a purchase from 01/05/2025
satisfactory delivery time
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Sebastien R.
Rating: 5 out of 5
following a purchase from 01/05/2025
Perfect
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Jean-Marc V.
Rating: 5 out of 5
following a purchase from 29/04/2025
Everything is OK - no negative point.
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Philippe L.
Rating: 5 out of 5
following a purchase from 02/05/2025
Happy with my order, fast delivery
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Martial S.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect. Good size, good quality ....
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Catherine L.
Rating: 5 out of 5
following a purchase from 21/04/2025
I didn't see the delivery time when ordering, this time is not indicated on my order, too bad but I was delivered on time for my departure
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Florence R.
Rating: 5 out of 5
following a purchase from 01/05/2025
Great hat
Fast shipping
I recommend!
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Afid H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very clear site, lots of choices and especially the ordered hats are very good; I recommend
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Michel B.
Rating: 4 out of 5
following a purchase from 28/04/2025
The search engine is not very efficient. The site does not allow sorting by ascending price, for example.
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Norbert G.
Rating: 5 out of 5
following a purchase from 29/04/2025
Fast delivery, quality products. I discovered Traclet a few years ago, it's a very reliable company for distance purchases.
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Cedric N.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very good product with fast delivery. Very good site
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Ugo C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Good quality, well received, recommend
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Alexandre C.
Rating: 5 out of 5
following a purchase from 31/03/2025
Reliable site! The hat arrived late but it arrived!
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Claude B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Item received as described and delivery was fast.
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Sylvie E.
Rating: 5 out of 5
following a purchase from 29/04/2025
Hat corresponds exactly to the description, arrived very quickly after the order.
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Cédric R.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very good. Very fast shipping and well packaged.
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