Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2015
attractive site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2015
Very good educational site, too bad the contact address does not respond...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2015
Good product; I just regret a lack of colors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2015
Sometimes lacks choice even if in this case for some items we could have delays.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2015
careful shipping, very well made hats
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2015
Very happy with the speed, disappointed not to have received the hat in its box with the leather straps for adjustment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2015
very nice quality and delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2015
Quality hats
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2015
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2015
significant gap between the given deadline and the delivery date
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2015
too bad I did not receive a notice of passage from the post office, but you are not to blame!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2015
cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2015
Complete site, well done and intuitive thanks to the different ranges.
Many references however, it is sometimes possible to get lost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2015
Good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2015
Correct and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2015
good readability,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2015
The only downside I regret is the packaging of the hat. Given the price, I would have liked it to be placed in a specific Stetson box and not in a vulgar plastic. Especially since it's a gift I wish to give.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2015
The only complaint I have is that there are significant differences between sizes depending on the models of hats. For example: XLs are not the same, so it's difficult to order online without making a mistake.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2015
Carton slightly opened because the tape is a bit fragile.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2015
An impressive choice of models under various brands at a normal price. Fast and very careful delivery. Cap very well protected, I really recommend. The only negative point is that delivery is not free for standard shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2015
Good but too expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2015
Very nice good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2015
normal
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
Everything went very well and the hat meets expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2015
Fast delivery and in accordance with my order. To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
as a one size fits all it's a bit big
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
the site could still be improved, especially in terms of choice filters
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2015
Payment with PayPal was a bit slow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
Serious, large choice of hats and caps at interesting prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2015
no problem + deadline respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2015
Pleasant and numerous products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
immediate viewing of available items and fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2015
Nothing to report
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