Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2015
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2015
Fast service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2015
It's a shame not to have an immediate view of all available colors when looking at a product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2015
Good but missing a few Kangol references...!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2015
Maybe a lack of choice in caps, they are often out of stock) and colors, prices are generally a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2015
Listening to the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2015
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2015
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2015
The product is of good quality. However, the loop of the hat strap does not match the image of the order. It should be replaced soon by your services, following my phone call (seriousness of the company)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2015
very good site, clear however for this brand it said to take one size down but no because it fits as it should
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2015
The site is very well done, clear, sales-oriented and informative. The products are of quality.
One reservation: the restocking delay on one of the caps I wanted: about two months.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2015
Delivery times respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2015
many references, serious shop
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2015
Speed of shipping
Carefully packaged parcel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2015
Very complete, a lot of choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2015
timely shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
Return to sender and the second shipment was done quickly and with information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2015
thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2015
Good quality/price ratio.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2015
a fast and careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2015
nothing to say - order received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
easy to access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
Compliant with the order, very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
Navigation quite easy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2015
With emphasis
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2015
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2015
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2015
fast, well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2015
Good. Order delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2015
..-------
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2015
Nice site. large choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2015
service in accordance with the information provided on the site.
product carefully packaged.
respect for the customer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
Fast shipping of the package
Size exchange without discussion. However, the cork ribbon intended to tighten the cap if needed
was no longer in the 2nd package. (But fortunately, I didn't really need it.)
Very quick response by email to report a problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
Clear site, perfectly accessible on smartphone or tablet.
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