Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
very available by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2015
The manufacturing time (more than two months, even in summer) is not in line with the notion of a product in stock listed on the website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
good site, simple and quite intuitive, categories are well visible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2015
Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
The internet site looks a bit messy, and also filtering does not always work properly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2015
Beautiful selection, beautiful hats.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2015
The only reservation concerns the packaging that arrived open, otherwise the product is compliant and to size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2015
good quality. delivery on time + gifts given on future orders. perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2015
The hat was of quality that's for sure! Both in material and style. Too bad it's a downgraded item because there was a stain inside
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2015
Professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2015
serious, efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2015
Shipping time respected, beautiful model and large choice, well done keep it up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2015
Items easy to find.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2015
Good product quality. Shipping could be faster.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2015
Too bad there is shipping to pay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2015
Very serious site - Delivery time followed and very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2015
Not easy to choose the size of a cap; you always doubt...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2015
Very good
Fast
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2015
Site with good navigation on products, simple and effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2015
Wide choice of models, good quality of packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2015
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2015
very good site! fast delivery and careful order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2015
Good but for some hats displayed in brown color, the photo does not match the color.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2015
I would have rated it very good but the delivery was a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2015
Well organized
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2015
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2015
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2015
Fast delivery, customer service easily reachable. However, there is still the problem of package tracking. (Colissimo tracking links not functional)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2015
very good!!! wide choice of products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2015
very practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2015
Deadline respected, important choice and well-sized package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2015
professional and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2015
the pork pie and the panama are impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2015
I find it difficult to understand the difference between the different hats
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2015
Pleasant
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