Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2015
good site, well detailed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2015
Return management a bit long and return at my expense
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2015
The Traclet hat shop has once again demonstrated professionalism through its speed in responding to customer requests as well as its quick order preparation. A satisfied customer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2015
Purchase conforms to what I ordered, and delivered quickly. Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2015
VERY GOOD DELIVERY ON TIME
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2015
Very well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2015
Fast shipping, a good product, really satisfied!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2015
Good service and product quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2015
good choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2015
Nothing to say ... That said, I would have liked to receive the original Stetson box with my hat.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2015
Very long delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2015
The site is very good, I hesitated to order a hat by mail but already owning a Stetson, I was tempted! and no regrets
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2015
The products are well presented but lack a bit of description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2015
Fast delivery, well-protected package, in very good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2015
very clear and readable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2015
A real pleasure to order from them. Excellent follow-up and customer service. 2 returns due to my size error, and no exchange problems. I recommend the site. Didier D
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2015
Clear and pleasant it allows for a good choice. Only a few details on the sizes of certain brands are missing (which have been too large for a few weeks)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2015
Shopping site with complete confidence. Perfect handling
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2015
I would say that the site is serious, offering a wide choice of quality items at all prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2015
well-made site, product found quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2015
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2015
I compared two hat sales sites. Yours was more attractive with a fairly detailed description of the different models. This is an important criterion for me when buying by mail. I must inform you that the packaging was torn, the post must have put tape on it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2015
Good site, fast and efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2015
All good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2015
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2015
Good site in general, but be careful with the advice you give on certain products.
See appreciation below
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2015
It's a site that is quite easy to access and clear to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2015
VERY BEAUTIFUL HAT BUT UNFORTUNATELY YOU RATE IT AS ONE SIZE BUT MY LITTLE GIRL OF 4 YEARS WHEN SHE WALKS WITH THE HAT, IT DOES NOT STAY ON HER HEAD!!!!! THIS IS A SHAME!!!! I would have bought a second one but I can't since there is a problem  receive my greetings JEAN LUC
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2015
I am very happy with my hats, especially since they are made in France!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2015
I take away one star because the two hats ordered do not have the same real size: one of the brands is larger and this is not mentioned.
Some small cork
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2015
I started a collection of caps, and I am delighted to have come across Traclet for my orders. Nothing to complain about; I am satisfied with the quality of the products offered and the service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2015
Good site and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2015
Wide range of choices and attractive prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2015
Quality product.
But:
- some reeds are bent and seem fragile ...
I hope not to have breakage during use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2015
Serious, good product, original, good quality/price ratio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2015
One star lost due to the Chinese production of the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2015
Quite easy to find what you are looking for
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