Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Very good, nice, of very good quality.
I will add 1 star if I get the wow factor when I give it as a gift
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Claude W.
Rating: 4 out of 5
following a purchase from 25/11/2024
okok
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Caroline L.
Rating: 4 out of 5
following a purchase from 04/12/2024
Everything went well, except for the fact that having paid by check and not having news of the order, I contacted customer service who sent it to me right away.
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Florent C.
Rating: 4 out of 5
following a purchase from 02/12/2024
Second hat ordered. Still very happy.
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Luc H.
Rating: 4 out of 5
following a purchase from 14/12/2024
Received quickly, nice service, thank you
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Joël M.
Rating: 4 out of 5
following a purchase from 11/12/2024
Aesthetically this item totally met my expectations, but it was too big. Its head circumference was 58.5cm, instead of 56/57.
I returned it on the day of receipt, Friday 13/12/24, requesting an exchange for a size 'S'. On the phone, I was told a delay of 9/10 days as it was being restocked.
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Marie Helene N.
Rating: 4 out of 5
following a purchase from 10/12/2024
nothing special to say, perfect delivery.
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Abdoul W.
Rating: 4 out of 5
following a purchase from 12/12/2024
Fast delivery
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Nathalie L.
Rating: 4 out of 5
following a purchase from 11/12/2024
nice item in line with what I saw on the site
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Amanda F.
Rating: 4 out of 5
following a purchase from 11/12/2024
The product meets my expectations, it is very beautiful but it is a Christmas gift so I don't know if the size will be good
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Christian B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Site easy to navigate, clear information, fast delivery. Only 'drawback' the number of products offered for sale sometimes complicates the choice.
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Claudine H.
Rating: 4 out of 5
following a purchase from 10/12/2024
I am satisfied with my order but the second pair of suspenders is still missing
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Jean-Marc V.
Rating: 4 out of 5
following a purchase from 01/10/2024
Very satisfied with the bicorne ... it will fit my head size with time.
However, the manufacturing time was more than doubled (ordered in October received mid-December).
Communication almost non-existent... you have to go fishing for information.
But very beautiful bicorne.
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Delphine N.
Rating: 4 out of 5
following a purchase from 19/11/2024
Thank you for the fast delivery. The shapes of the caps purchased are perfect, fabric a bit loose. All items are good quality/price I think. Thank you
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René H.
Rating: 4 out of 5
following a purchase from 08/12/2024
A bit complicated
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Geoffrey B.
Rating: 4 out of 5
following a purchase from 08/12/2024
Good
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Robert B.
Rating: 4 out of 5
following a purchase from 09/12/2024
I got the same hat in Canada a few years ago; the quality of this one is superior to the one received. Chinese manufacturing... While the previous one is made in Canada. You are not to blame.
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Philippe D.
Rating: 4 out of 5
following a purchase from 26/11/2024
Several purchases in previous years, no problem even when I had to exchange a hat that I took too large.
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Patrick P.
Rating: 4 out of 5
following a purchase from 06/12/2024
Beautiful product, very comfortable.
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Christine R.
Rating: 4 out of 5
following a purchase from 26/11/2024
Good
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Didier K.
Rating: 4 out of 5
following a purchase from 02/12/2024
Very easy delivery, top
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Gerard I.
Rating: 4 out of 5
following a purchase from 04/12/2024
This order was made for a Christmas gift. Quick delivery, thank you
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Laurence B.
Rating: 4 out of 5
following a purchase from 01/12/2024
Filters to improve...
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Frédéric L.
Rating: 4 out of 5
following a purchase from 02/12/2024
Prices placed, fast and careful shipping
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Corinne F.
Rating: 4 out of 5
following a purchase from 30/11/2024
Serious and quality company. Impeccable and fast delivery. The photo visual could perhaps be improved (rendering, color), as well as the size information (head circumference), width of the fur, etc... to help with the choice.
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Patrick-Yves O.
Rating: 4 out of 5
following a purchase from 04/12/2024
Nothing to say. I am happy with my purchase. Perfection does not exist in this world.
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Nicolas A.
Rating: 4 out of 5
following a purchase from 01/12/2024
Great variety of items. Interesting prices.
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Jean-Emile A.
Rating: 4 out of 5
following a purchase from 03/12/2024
Serious.
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Gilles V.
Rating: 4 out of 5
following a purchase from 30/11/2024
Following a delivery error, the company Chapellerie-Traclet reacted very quickly and the problem was resolved in 3 days. BRAVO, very good company.......
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Mansour S.
Rating: 4 out of 5
following a purchase from 28/11/2024
Too bad, many interesting items but missing
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Christian G.
Rating: 4 out of 5
following a purchase from 01/12/2024
Absolutely impeccable on all accounts.
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Isabelle A.
Rating: 4 out of 5
following a purchase from 29/11/2024
Beautiful quality, however the size is not respected. I ordered a size 58/59 and I ended up with a head circumference of 60.5 size L. I will have to return it to get a size down. If only you weren't so far...
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Paul S.
Rating: 4 out of 5
following a purchase from 29/11/2024
Too bad that exchanges and returns are at the buyer's expense..
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François B.
Rating: 4 out of 5
following a purchase from 15/11/2024
Overall compliant with the expected model, the size is perfect, excellent quality of the product. However, the title of my order is: "Navy Blue English Bob". The one I just received is black and therefore does not exactly match my order.
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Magali O.
Rating: 4 out of 5
following a purchase from 27/11/2024
The site is convenient
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Francois L.
Rating: 4 out of 5
following a purchase from 25/11/2024
Compliant with my request! As usual. Thank you
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Francoise P.
Rating: 4 out of 5
following a purchase from 09/11/2024
The site is good. The delivery went well. The hat was well protected in the box.
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Hilde G.
Rating: 4 out of 5
following a purchase from 22/11/2024
Easy, fast, careful, clear and secure
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Jean-Claude M.
Rating: 4 out of 5
following a purchase from 22/11/2024
Very good quality, fast delivery but a bit large, I should have taken the size just below
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Christophe B.
Rating: 4 out of 5
following a purchase from 21/11/2024
Easy and quick order, delivery right away in a well-thought-out package.
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