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Rating: 4 out of 5
Compliant with my order.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
Reset filtersE
Rating: 4 out of 5
Good Traclet transaction.
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B
Rating: 4 out of 5
Everything is smooth.
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J
Rating: 4 out of 5
Kindness
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H
Rating: 4 out of 5
I made a size error with the beret. How can I exchange it if possible? Thank you
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A
Rating: 4 out of 5
Very good chapkas
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P
Rating: 4 out of 5
Complete site and does not hesitate to indicate stock shortages. This helps avoid mistakes... Adding photos (back of the cap) would have been appreciated
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S
Rating: 4 out of 5
Nothing to report. Everything went well.
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C
Rating: 4 out of 5
Hello, quality product but a few defects noted. To note glue marks on the top middle of the hat/cap and on the front seam (middle front of the leather). Threads from sewing not removed but the stitching is good in itself (finishing oversight without impacting the quality of the seams). It's still a shame for this type of good quality product expected for the price. Best regards
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X
Rating: 4 out of 5
I ordered dark blue, I find this blue really very dark.... The item being of very good quality I decided to keep it
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M
Rating: 4 out of 5
Maybe avoid displaying delivery within 1 to 2 days...
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N
Rating: 4 out of 5
It's for a gift. So no opinion
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L
Rating: 4 out of 5
You have such a huge choice of hats that unless a specific style is going to be ordered, hours can pass scrolling the different styles. Not a complaint but I could have stayed on the site for hours
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M
Rating: 4 out of 5
Attractive site. Lots of choices. Very reasonable prices. Quality item ordered. Fast delivery. I recommend.
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C
Rating: 4 out of 5
Wide choice and excellent presentation
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A
Rating: 4 out of 5
Satisfied with my order
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P
Rating: 4 out of 5
Nothing to say very satisfied
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Y
Rating: 4 out of 5
Pleasant site, timely delivery, well-packaged product. Nothing to report
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M
Rating: 4 out of 5
Lots of choices and quality items
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F
Rating: 4 out of 5
Quickly sent very well
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R
Rating: 4 out of 5
It's a pity that not all colors were available, but I already have a scarf. A huge thank you to the person I spoke to on the phone who guided me in this purchase
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S
Rating: 4 out of 5
I was looking for a beret at an interesting price, mission accomplished....
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C
Rating: 4 out of 5
Delivery times a bit long
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L
Rating: 4 out of 5
A little delay with an excuse but okay!
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M
Rating: 4 out of 5
Easy navigation. Items very well explained. Satisfied.
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G
Rating: 4 out of 5
Okay for the quality of the hat but I thought a folding method manual would accompany it. The online version is a bit small for a visually impaired person...
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L
Rating: 4 out of 5
Easy to navigate the site
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W
Rating: 4 out of 5
Reliable
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C
Rating: 4 out of 5
Delivery within the indicated deadlines.
Satisfied with the ordered miki. Very good.
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Satisfied with the ordered miki. Very good.
C
Rating: 4 out of 5
Both hats are of very nice quality. Package very well done. Too bad the explanation for rolling the hat is not on the site (at least not found), but I got it on daily motion, by video.
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J
Rating: 4 out of 5
In accordance with the order, delivery on time.
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D
Rating: 4 out of 5
Very nice cap, super fast delivery
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L
Rating: 4 out of 5
perfect
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B
Rating: 4 out of 5
I found what I was looking for without any problem
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F
Rating: 4 out of 5
Initial shipping error, problem resolved quickly and efficiently.
Quality product.
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Quality product.
J
Rating: 4 out of 5
The site is good, but it is not necessarily the same for the products on sale.
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Y
Rating: 4 out of 5
Some models were not available for a few weeks. Delivery within the announced deadlines.
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E
Rating: 4 out of 5
Perfect, thank you for the timely delivery after our email exchanges. But you should remove your mention of 'delivery in 24 to 48 hours'. It would be more honest. As for the chapka, it meets my expectations. All's well that ends well!
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P
Rating: 4 out of 5
Good
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J
Rating: 4 out of 5
The product does not match the description: Contrary to what was said, the neck strap is not Velcro but a lace. Impossible to change as it is a gift for someone who was leaving for cold countries in the following days.
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