English L
Rating: 4 out of 5
Very nice quality. Happy with my purchase.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 575 published reviews
Summary of reviews
Customers consistently praise the store for reliable, on-time delivery and careful packaging that protects items during transit, with many mentions of fast shipping and well-presented arrivals. Product quality is a clear strength, with descriptions noting accurate representation, good finishes, and items matching what was ordered, including well-made caps and suitable sizes. The store’s customer service and overall reliability are highlighted through responsive contact, helpful assistance, and repeat positive experiences, with several buyers planning to return or recommend the site to friends. Overall, the experience is described as smooth and dependable, with multiple reviews emphasizing prompt delivery, order accuracy, and supportive staff.
4 star reviews
Reset filtersN
Rating: 4 out of 5
Practical
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J
Rating: 4 out of 5
A bit disappointed
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Y
Rating: 4 out of 5
matches the description. Delivered in a real sturdy box
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F
Rating: 4 out of 5
Item received within the announced timeframe. Well picked up at the relay as I was away. Perfect size. Color matches. A small stain on top, which I hope will disappear after the first wash. Still need to test it under the sun of Agadir during my next stay…
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P
Rating: 4 out of 5
See the following comment
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D
Rating: 4 out of 5
A bit large for small, I wear 55, nice material, I would have appreciated the lace of the chin strap. Very nice hat, very happy, thank you. Fast delivery.
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D
Rating: 4 out of 5
Satisfied
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R
Rating: 4 out of 5
Quality of products, site not always easy to navigate. Where to find your points accumulated from previous purchases
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E
Rating: 4 out of 5
easy navigation
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D
Rating: 4 out of 5
Very good product, but the delivery times were longer than announced.
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M
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
I think there should be a scallop shell on the Saint James' stick of Compostela.
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H
Rating: 4 out of 5
Meets my expectations
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H
Rating: 4 out of 5
Order on Monday delivered on Thursday Colissimo in a burst carton. Hat in excellent condition nonetheless, good advice from TRACLET. Professional.
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A
Rating: 4 out of 5
Good easy and practical use
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N
Rating: 4 out of 5
Very soft leather. Beautiful quality.
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M
Rating: 4 out of 5
Quick response to my request
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A
Rating: 4 out of 5
The box is a bit big for the shipped item, its size should be reduced.
Everything else is perfect.
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Everything else is perfect.
P
Rating: 4 out of 5
Good, too bad the sorting system remains in alphabetical order...
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M
Rating: 4 out of 5
I ordered several berets for an event on Saturday the 14th
I waited for the order on Thursday
Friday and we had to do our event without
The package was not delivered on time
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I waited for the order on Thursday
Friday and we had to do our event without
The package was not delivered on time
Y
Rating: 4 out of 5
Perfect filtering
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N
Rating: 4 out of 5
1st order, delivery well maintained, the cap does not fit.
I did not know the Traclet hat shop, I stumbled upon it by chance
.
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I did not know the Traclet hat shop, I stumbled upon it by chance
.
G
Rating: 4 out of 5
The delivery time announced at the time of the order was respected and the product, in accordance with my order, was received in careful packaging. A flawless performance
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J
Rating: 4 out of 5
Delay problem on a beret! That it was no longer in stock! Otherwise ok!
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M
Rating: 4 out of 5
Slow but correct
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D
Rating: 4 out of 5
The delivery was fast
The quality of the product is impeccable
But the service is average because the color was not respected, the trims are red and I had ordered blue
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The quality of the product is impeccable
But the service is average because the color was not respected, the trims are red and I had ordered blue
T
Rating: 4 out of 5
Navigation is not a problem.
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Y
Rating: 4 out of 5
Serious and very professional company
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J
Rating: 4 out of 5
Easy navigation
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G
Rating: 4 out of 5
Quality hat
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N
Rating: 4 out of 5
None
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J
Rating: 4 out of 5
The site is clear, presents many quality items at all prices. I bought two hats, one of which is a foldable Panama that just didn't want to roll up. The TRACLET customer service communicated tips to achieve this, and it worked. The two items, although different, are beautiful and well made. I am very satisfied with them.
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J
Rating: 4 out of 5
Limited choice in sizes for certain brands offering original products. Otherwise, a very large selection. Search criteria system to refine.
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V
Rating: 4 out of 5
A lot of choices. But the search system is a bit hit or miss.
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A
Rating: 4 out of 5
A bit bulky box
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M
Rating: 4 out of 5
Very good
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R
Rating: 4 out of 5
Quite a significant choice.
Too bad your prices are significantly higher than your competitors for the same product.
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Too bad your prices are significantly higher than your competitors for the same product.
J
Rating: 4 out of 5
Good
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E
Rating: 4 out of 5
Very good for the site. Perfect for delivery.
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