Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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E
Evelyne K.
Rating: 4 out of 5
following a purchase from 01/07/2024
Fast delivery
Well-protected product
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Richard P.
Rating: 4 out of 5
following a purchase from 03/07/2024
Delivery to a relay point within the announced timeframe, correct packaging. Beautiful Panama hat. It seems quite sturdy. To be confirmed in use
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Guillaume N.
Rating: 4 out of 5
following a purchase from 30/06/2024
Availability of products and quality of shipping
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Yann R.
Rating: 4 out of 5
following a purchase from 29/06/2024
Easy to use
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Bernard D.
Rating: 4 out of 5
following a purchase from 29/06/2024
Correct prices, respect for the delivery date
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Nathalie G.
Rating: 4 out of 5
following a purchase from 26/06/2024
The items are in accordance with my order.
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Martine H.
Rating: 4 out of 5
following a purchase from 28/06/2024
EASY TO USE SITE. QUALITY PRODUCT. HOWEVER, IT REMAINS COMPLICATED TO BUY A HAT ONLINE. REGARDING SIZE AND POSSIBLY STYLE. I THINK IT SHOULD BE EASIER TO RETURN AND EXCHANGE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2024
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2024
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2024
Satisfied with the product ordered on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2024
Site with a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2024
Perfect delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2024
Product returned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2024
Really a lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2024
Origin of products clearly readable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2024
I easily found the hat I was looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2024
Quality product, simple communication, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2024
German-made caps of good quality, comfortable. A bit of confusion about sizes but it works.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2024
Good shipping, however returns are poorly handled because you have to pay...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2024
A serious site that has a very large selection of quality hats. Customer service responds quickly by email and phone. I recommend with pleasure.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2024
Size as expected and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2024
As usual, no surprises, serious company, you receive the product described online
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2024
The purchase on the site went smoothly, however the shipping and delivery are unfortunately very slow. I am still waiting for my order placed in mid-May 2024.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2024
Very good product and very well made. Too bad the size choices are limited. Indeed, having a head circumference of 58, I had to take size L and my hat is too big.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2024
Easy navigation, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2024
A wide choice of products - fast delivery - well-packaged product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2024
Good, fast for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2024
Satisfied with the item!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2024
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2024
Wide choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2024
Clear and concise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2024
The size adjustment system is not great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2024
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
I don’t know any French
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2024
Hello, quick delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2024
Order received quickly. Cap a bit large but it matches the photo. I highly recommend this very professional site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2024
Beautiful images on the site and very clear descriptions. Fast delivery, perfect packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2024
Never disappointed by the Traclet hat shop!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2024
Clear, precise, easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2024
Easy to navigate site. Easy and secure ordering and payment. Fast home delivery. Beautiful quality hat.
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