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Rating: 4 out of 5
A bit warm for a summer cap
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Great choice of quality models.
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A
Rating: 4 out of 5
Delivery time a bit long
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A
Rating: 4 out of 5
Good, no particular problem
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A
Rating: 4 out of 5
Easy to use site and very well stocked.
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A
Rating: 4 out of 5
I would have given 5 stars if the wait to receive my order hadn't been 2 months. As for the hat (integrated UV protection), this is the third one I order, it is a product of great quality. I would like to say: hats off!!!
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A
Rating: 4 out of 5
The delivery was a bit long but I finally received my package and I am very happy with my order.
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A
Rating: 4 out of 5
Very correct, thank you
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A
Rating: 4 out of 5
Very easy site navigation, good phone reception, fast delivery.
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Rating: 4 out of 5
Beautiful quality beret. Conforms to my wishes.
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Rating: 4 out of 5
The product is great, but it took a long time to arrive…
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Rating: 4 out of 5
Very good.
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Rating: 4 out of 5
Article conforms to the description.
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Rating: 4 out of 5
very satisfied
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
GOOD OVERALL
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A
Rating: 4 out of 5
Pleasant site to browse
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A
Rating: 4 out of 5
Nice discovery, top product
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A
Rating: 4 out of 5
Good quality article, the price is correct, the quality is perfect, I have nothing to complain about
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A
Rating: 4 out of 5
Very nice quality with a manufacturing delay a bit longer than expected to make the hat.
But order well received.
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But order well received.
A
Rating: 4 out of 5
Well presented and easy to use
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A
Rating: 4 out of 5
Navigation without difficulty but the data on dimensions is insufficient; the information on the status of the order is not enough (you have to ask questions to know; delivery without issues. But it's one of the very rare hat shops with so much offer, so...
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A
Rating: 4 out of 5
Hat conforms, however size is large
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A
Rating: 4 out of 5
Fast delivery, quality product
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A
Rating: 4 out of 5
Satisfied with the TRACLET house and my relations with their services.
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Rating: 4 out of 5
very good site, easy order taking, good communication, very good delivery but the quality is not perfect: the band that is in contact with the head is a bit loose and is not padded. The price is very correct in relation to the quality of the delivered product.
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A
Rating: 4 out of 5
My delivery for an express delivery was very long
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Rating: 4 out of 5
Nothing to report 0
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Rating: 4 out of 5
Delivery time of 2 weeks announced, in reality double! This purchase was for a birthday, I wrote an email to find out where my order was, no response... 2 days later I received my package, 1/2 day later, I would have canceled my order! Big lack of tracking and information.
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A
Rating: 4 out of 5
Quite clear
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Rating: 4 out of 5
The website was well designed, However, the name of the hat I purchased was labeled differently in the English version of the site from the title in French which was confusing. Other than that, I enjoyed using the site.
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A
Rating: 4 out of 5
Delivery time very long several weeks after the order. Product conforms and of quality.
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Rating: 4 out of 5
Delivery time of the order a bit long
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Rating: 4 out of 5
I received my order well but I received a hat size 54 while I had requested a 53 cm. Since there was no internal support band, I sewed one to reduce the size and to make the hat fit well on my head. I know it's difficult to get hats in 53 cm, but the presence of an internal support band is very practical. Otherwise, the hat is very beautiful and well made.
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A
Rating: 4 out of 5
This is my second purchase in a month and a half, so I think this double purchase is indicative of real satisfaction
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Rating: 4 out of 5
Long wait for delivery but I will not hesitate to reorder.
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Rating: 4 out of 5
Well protected shipment. The item, which was supposed to be delivered very quickly, was only received more than a month later, being out of stock. (January 28 - March 4, 2024)
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Rating: 4 out of 5
Good quality product. However, no instructions.
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Rating: 4 out of 5
Although the delivery was a bit long due to supply issues, nothing to say about the quality of these hats.
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Rating: 4 out of 5
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