Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
Good product well delivered but small size, I indicated the same head circumference as for the previous purchase...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
Very well packaged product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2023
Complicated payment but order received quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2023
Very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2023
In accordance with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2023
No difficulty browsing the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2023
The caps are of good quality. One is too big.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2023
Perfect delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2023
The navigation on the site is accessible, delivery is fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2023
Easy navigation on the site as well as ordering and payment. Impeccable delivery choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2023
Site and delivery times very good. But hat descriptions not always sufficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2023
Nothing to say, easy order, good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2023
Wide choice, good communication, variable times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2023
Still haven't tried
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2023
Good with good contact on the phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2023
Site and delivery, nothing to say, very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Very simple navigation on the site with very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Order placed quickly, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2023
What I expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2023
I just chose my hat too big.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2023
The beret was delivered to the relay point quickly. Correct packaging. A nice beret.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
Hat received on time and very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2023
Everything went very well, easy, fast and perfect item, a little expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
3rd time I order from this site. Very good quality products, well packaged, and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2023
Complicated site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2023
Very complete site and easy to use. The product description is fortunately detailed as it is essential for any good purchase!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2023
Item received quickly and well packaged. Matches the photo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2023
Serious site, the ordered item matches the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2023
Clear and precise site, quick response on delivery times and delighted with my Indiana!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2023
No problem. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2023
Good product and delivered very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2023
Well-packaged hat arrived on time. Hat a bit large compared to the 56 I usually wear but can be adjusted with reducers, except that I ordered two and received one. Good quality hat, will see over time if everything is compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2023
Speed and quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2023
Disappointed by the hats that are not adjustable (one size fits all)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2023
Ease of finding the desired product, as well as for payment. Speed in shipping.
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