Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2023
Product compliant although slightly large. Be careful to measure well, perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
Fast shipping, hat corresponds to the photo on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2023
This beret has no shape. This is due to the fineness of the fabric. But nothing prevents us from giving it a shape once placed on the head. It is pleasant to wear and its texture is comfortable for those who cannot stand the contact of wool on the skin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2023
Delivery corresponding to the request, very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2023
Always very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2023
Haven't received my order yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2023
Easy and practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2023
First order. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2023
Reliable delivery.
Product conforms to the order, except for its color, which does not really match the photo presented by the site (the cap is very light beige while the site shows a much darker color).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2023
The staff is very pleasant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2023
I will order a larger one
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2023
Delivery received in excellent condition and remarkable deadlines.
Chosen product (flat English cap) of very good quality and meets my expectations.
For sure, I will order again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2023
Products well packaged delivered quite quickly products corresponding to my search
See efficiency in case of rain
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2023
Very long,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2023
Wide choice and feeling of a serious merchant. Speed of delivery. Trust because last time, the size did not fit and the exchange was made without problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2023
Satisfied, but I want to specify that for over twenty years I have been buying this beret with ribbed edges and that before in stores there were several colors including grays, violets and that now the choice of colors is limited to red and black. Apart from that, I am really happy to have been able to get one because it has been 4 years since the hat shop in Grenoble has not made it anymore. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2023
Ordering online is good but you can't see the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2023
Some small display issues with the filters. It would be better to have the same models of hats displayed only once with their different possible colors rather than displayed separately, it would make fewer pages to see. Nothing to say about the timely delivery and the hat is compliant and well protected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2023
no problem product conforms after I find that it is not thick.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2023
good navigation on the site and very fast delivery (2 days).
package well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2023
Site ok but the color of the cap on the site and in reality is different. Looks good brown on the site but leans towards a faded brown in reality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2023
As with my first order, the items meet my expectations and are of impeccable finish. The delivery time was well respected. My only regret is not being able to filter based on items in stock when searching on the site. I highly recommend this company :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2023
I received the ordered hat well.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2023
Fast product conforms, be careful of creases during packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2023
The speed of delivery is good and the quality of the product is too.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2023
Perfect in terms of order processing.
Regarding the product received, a bit disappointed. It was 2 Blue White Red berets but the white color is not at all. It is rather mottled with blue and red.
Too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2023
I have nothing to add, Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2023
I would like more details about the items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2023
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
Delivery is fast, however some scratches on certain areas of the outer leather.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2023
Nothing good, nothing bad. Compliant with the request.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2023
I ordered a children's Nice hat with a diameter of 31cm, the one I received measures rather 40 cm in diameter, more for an adult.
Otherwise, the quality is very nice, very beautiful product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
The only problem is that the hat received is not the hat ordered. The one I ordered had a neck protection and the one received does not, although the location exists: why this change?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
site ordered easy navigation
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