Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

Reset filters

Acheteur Vérifié

Published on 23/04/2023 à 09h44 following a purchase from 19/04/2023

The colors of the received products are not consistent with the photos

Translated reviews

Acheteur Vérifié

Published on 21/04/2023 à 17h47 following a purchase from 23/03/2023

a bit long in delivery but I was informed

Translated reviews

Acheteur Vérifié

Published on 19/04/2023 à 11h02 following a purchase from 14/04/2023

package ordered on Friday the 14th was supposed to be delivered on Saturday the 15th but the Post Office sent it in the wrong direction, delivered only Wednesday the 19th. Only the Post Office is to blame.

Translated reviews

Acheteur Vérifié

Published on 14/04/2023 à 21h11 following a purchase from 10/04/2023

Thank you

Translated reviews

Acheteur Vérifié

Published on 13/04/2023 à 20h49 following a purchase from 06/04/2023

everything is ok!

Translated reviews

Acheteur Vérifié

Published on 13/04/2023 à 19h10 following a purchase from 01/04/2023

Serious site, delivery received quickly and product well protected.

Translated reviews

Acheteur Vérifié

Published on 13/04/2023 à 08h58 following a purchase from 08/02/2023

Site easy to find.
Very long delay. Payment is made at the time of order and delivery takes two months.

Translated reviews

Acheteur Vérifié

Published on 09/04/2023 à 19h26 following a purchase from 01/04/2023

Package well protected

Translated reviews

Acheteur Vérifié

Published on 08/04/2023 à 19h34 following a purchase from 05/04/2023

Pleasant and judicious contact to resolve my problem.

Translated reviews

Acheteur Vérifié

Published on 06/04/2023 à 15h33 following a purchase from 02/04/2023

Nothing to say: quality service and fast.

Translated reviews

Acheteur Vérifié

Published on 03/04/2023 à 09h47 following a purchase from 26/03/2023

product corresponding to the order.

Translated reviews

Acheteur Vérifié

Published on 02/04/2023 à 16h16 following a purchase from 30/03/2023

Very satisfied with the speed with which you handled my order

Translated reviews

Acheteur Vérifié

Published on 02/04/2023 à 08h10 following a purchase from 28/03/2023

Fast delivery and in accordance with the order, no surprises, I am satisfied

Translated reviews

Acheteur Vérifié

Published on 30/03/2023 à 13h08 following a purchase from 24/03/2023

Better specify if it's a beanie (thus closed) or a cap without a visor (open back).
The metal at the back of one of the ordered products is not pleasant.

Translated reviews

Acheteur Vérifié

Published on 27/03/2023 à 15h07 following a purchase from 23/03/2023

Just not very well packaged, otherwise it's fine

Translated reviews

Acheteur Vérifié

Published on 24/03/2023 à 09h21 following a purchase from 14/03/2023

Delivery on time and good product

Translated reviews

Acheteur Vérifié

Published on 23/03/2023 à 23h32 following a purchase from 14/03/2023

Payment by bank transfer surprising and not practical.

Translated reviews

Acheteur Vérifié

Published on 23/03/2023 à 13h30 following a purchase from 15/03/2023

Good

Translated reviews

Acheteur Vérifié

Published on 20/03/2023 à 08h07 following a purchase from 07/03/2023

this hat meets my expectations well,

Translated reviews

Acheteur Vérifié

Published on 19/03/2023 à 09h58 following a purchase from 04/03/2023

By nature patient, I would have just liked to be informed of the true delivery time.
I know well that the ordered cap is not the best seller and that the journey from Ireland can take time.
Irreproachable quality of the material, the Donegal tweed is impeccable. I was supposed to go there this summer, but due to passport issues, I won't go. Ireland has thus arrived in Brittany through you.
Thank you

Translated reviews

Acheteur Vérifié

Published on 18/03/2023 à 16h49 following a purchase from 14/03/2023

there must be a problem on your site. Indeed, after receiving my order, I am being reminded because my cart is waiting for me.

Translated reviews

Acheteur Vérifié

Published on 16/03/2023 à 16h42 following a purchase from 11/03/2023

1 return voucher (modest amount) would be welcome ... / at the choice of the definitive size.
++ Resistance of the product - straw hat (made in France) to be CONFIRMED in use.

Translated reviews

Acheteur Vérifié

Published on 13/03/2023 à 05h49 following a purchase from 06/03/2023

good choice of items

Translated reviews

Acheteur Vérifié

Published on 11/03/2023 à 11h43 following a purchase from 02/03/2023

very complete site and pleasant to visit

Translated reviews

Acheteur Vérifié

Published on 09/03/2023 à 16h37 following a purchase from 03/03/2023

Efficient and fast

Translated reviews

Acheteur Vérifié

Published on 09/03/2023 à 12h31 following a purchase from 03/03/2023

Good quality. Size as expected. With an inner lining and a leather headband, it might be a bit more expensive, but top of the line.

Translated reviews

Acheteur Vérifié

Published on 09/03/2023 à 11h56 following a purchase from 06/03/2023

Product received as expected

Translated reviews

Acheteur Vérifié

Published on 09/03/2023 à 06h45 following a purchase from 25/02/2023

Perfect.

Translated reviews

Acheteur Vérifié

Published on 07/03/2023 à 13h44 following a purchase from 24/02/2023

Next purchases

Translated reviews

Acheteur Vérifié

Published on 05/03/2023 à 18h44 following a purchase from 22/12/2022

It took three months to fulfill the order, while nothing indicated a delay was necessary

Translated reviews

Acheteur Vérifié

Published on 04/03/2023 à 19h31 following a purchase from 01/03/2023

Nothing to report

Translated reviews

Acheteur Vérifié

Published on 04/03/2023 à 17h41 following a purchase from 26/02/2023

Easy navigation on the site, fast delivery.

Translated reviews

Acheteur Vérifié

Published on 02/03/2023 à 19h00 following a purchase from 27/02/2023

very fast delivery.

Translated reviews

Acheteur Vérifié

Published on 02/03/2023 à 15h02 following a purchase from 26/02/2023

Satisfied with the order and delivery

Translated reviews

Acheteur Vérifié

Published on 28/02/2023 à 21h21 following a purchase from 21/02/2023

Order processed quickly. Received in less than a week :)

Translated reviews

Acheteur Vérifié

Published on 27/02/2023 à 19h09 following a purchase from 22/02/2023

Received hat as expected, maybe the fabric is a bit thin

Translated reviews

Acheteur Vérifié

Published on 26/02/2023 à 22h36 following a purchase from 28/01/2023

A bit long delay

Translated reviews

Acheteur Vérifié

Published on 20/02/2023 à 08h24 following a purchase from 13/02/2023

fast delivery

Translated reviews

Acheteur Vérifié

Published on 19/02/2023 à 21h00 following a purchase from 12/02/2023

Search engine and points system a bit questionable

Translated reviews

Acheteur Vérifié

Published on 18/02/2023 à 20h44 following a purchase from 08/02/2023

No navigation issues on the site and regular reminder emails sent

Translated reviews