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Rating: 4 out of 5
for my first online order, I am satisfied
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
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Rating: 4 out of 5
the hat itself, I like a lot
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Rating: 4 out of 5
Delivery time a bit longer than what was announced (out of stock) but okay for the rest
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Rating: 4 out of 5
Nice item received within the announced deadlines
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Rating: 4 out of 5
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Rating: 4 out of 5
nothing to complain about the site.
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Rating: 4 out of 5
the item meets my expectations, very good quality. Since it is for a gift, I will see after Christmas if the size is good.
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Rating: 4 out of 5
Delivery and products are top!
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Rating: 4 out of 5
I was looking for this product I am satisfied with what I received...
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Rating: 4 out of 5
The product is of good quality despite the reasonable price.
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Rating: 4 out of 5
Hello, the site is very well designed. It was easy to find the desired hat. I am happy to have found you. The only downside is that I received a gray hat but I wanted a red hat. I will keep it anyway.
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Rating: 4 out of 5
Cotton beanie ordered of quality, but only available in one size
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Rating: 4 out of 5
Satisfied overall.
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Rating: 4 out of 5
Fast delivery. Nothing to complain about. Given the price, a cover to keep the product would not have been a luxury.
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Rating: 4 out of 5
It's a pity that the hat does not come with cork bands that allow for better adjustment.
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Rating: 4 out of 5
It was good and very quick delivery. Thanks
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Rating: 4 out of 5
I am satisfied with the product, however the delivery took longer than expected. I contacted them regarding the abnormally long delivery (initially scheduled for 48-72h), they replied that it was normal because the product (the size of the cap) was out of stock at that time. This was not indicated on the site.
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Rating: 4 out of 5
Excellent quality cap (French manufacture by the way), made with good materials. However, I understand what a review says about the 'saucer' effect. The cap does indeed seem very (too) wide on the edges. However, a little common sense and ingenuity are enough to make a stitch on each side to finally achieve the desired effect. One star less for this stitching point, unfortunately.
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Rating: 4 out of 5
Ok ok
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Rating: 4 out of 5
The package arrived on time and is of good quality
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Rating: 4 out of 5
I will be sent a tightening band to adjust this chapka to my head. Good information service, I have to make this modification because my size does not exist and I cannot find an item at these prices that I like. Thank you.
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Rating: 4 out of 5
Well-designed site, too bad there are spam obligations. Quick and correct delivery
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Rating: 4 out of 5
Happy with my order. Item of very good quality. Thank you
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Rating: 4 out of 5
Well-packaged order. Quick reception in an overseas department. Too bad one of the 2 caps is too small
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Rating: 4 out of 5
Good quality item
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Rating: 4 out of 5
Excellent product, very soft, beautiful leather.
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Rating: 4 out of 5
quick and effective
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Rating: 4 out of 5
Well arranged
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Rating: 4 out of 5
The site is very good, and the delivery a bit long but so used to the fast delivery of the big leader Amazon we can't blame you. The main thing is that it arrived safely.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Well-designed site
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Rating: 4 out of 5
Navigation is not always sufficiently ergonomic. The rain protection cover is not easily accessible through the menus.
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Rating: 4 out of 5
Excellent product quality. Correct delivery. Price also. My original choice was for a more structured product but the alternative proposed by Traclet is satisfactory.
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
Navigation on the site and placing an order online without issues. However, I would have liked to be informed of the expected delivery time for the product not available at the time of order. Delivery by colissimo ok. Manufacturing quality (border finish, no labeling) insufficient compared to the price even if I can understand that it is made in France.
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Rating: 4 out of 5
Not bad choice. I think I will return to the site if needed.
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Rating: 4 out of 5
Very nice cap
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Good product. Probably good value for money. But high shipping costs
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Rating: 4 out of 5
always difficult to choose through the internet because the hat often depends on trying it on and therefore
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