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Français A
Rating: 4 out of 5
Very well produced, in line with my expectations, thank you
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Quite good
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Order arrived late after 2 months of waiting. I had to ask for clarifications regarding it. I had no news. Quality hat. Thank you
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A
Rating: 4 out of 5
The product is perfect but just the delivery time is a bit long. Too bad
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A
Rating: 4 out of 5
Invoice at my place, delivery in Austria: Bravo
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A
Rating: 4 out of 5
I would have liked a view of the inside of the cap. The cap has a badge that is not shown in the presentation photos, too bad.
Fast delivery.
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Fast delivery.
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Order received in Portugal within the expected time and in perfect condition.
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A
Rating: 4 out of 5
Delivery made with a 48-hour delay due to the post despite shipping costs
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A
Rating: 4 out of 5
Order ok. But I was in the 'new arrivals' and the 2 models I was interested in were not available!
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A
Rating: 4 out of 5
Initial delivery time plus 1 day
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A
Rating: 4 out of 5
Order received on time.
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A
Rating: 4 out of 5
Excellent site. Good fast delivery service.
The ordered hat was very well packaged and protected.
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The ordered hat was very well packaged and protected.
A
Rating: 4 out of 5
In accordance with my order.
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A
Rating: 4 out of 5
Navigation on the site is good.
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A
Rating: 4 out of 5
Customer service very responsive despite the lack of a phone number
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A
Rating: 4 out of 5
Easy to navigate
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Everything easy without incident, quick reception and in good condition!
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A
Rating: 4 out of 5
Fast, Complete, Efficient ;)
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A
Rating: 4 out of 5
Fast shipping. I am waiting for a reply to an email about a product out of stock?
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
VERY GOOD
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A
Rating: 4 out of 5
Well-made site
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A
Rating: 4 out of 5
Hello,
Product well delivered. It is of very good quality and an excellent value for money.
I just find the hat a bit high when wearing it, but that's unfortunately the risk when you can't try it on beforehand.
Otherwise, nothing to complain about, it's very good.
Translated reviews
Product well delivered. It is of very good quality and an excellent value for money.
I just find the hat a bit high when wearing it, but that's unfortunately the risk when you can't try it on beforehand.
Otherwise, nothing to complain about, it's very good.
A
Rating: 4 out of 5
The site is very readable for searching for an item and makes choosing easier. The phone relationship is professional and friendly. With ease, we can obtain and receive information and photos of our choice before purchase. This helps with the purchase
A very pleasant relationship.
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A very pleasant relationship.
A
Rating: 4 out of 5
Easy to use
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A
Rating: 4 out of 5
very good.
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A
Rating: 4 out of 5
No Pb…
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A
Rating: 4 out of 5
A bit disappointed by the lack of packaging worthy of such an item
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast and in accordance with the order but I would have liked to receive the Panama Stetson in a real hat box
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A
Rating: 4 out of 5
Fast delivery, product as described, good size
now to see over time for the durability of the product but it meets my expectations.
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now to see over time for the durability of the product but it meets my expectations.
A
Rating: 4 out of 5
Very good, good quality, as described
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A
Rating: 4 out of 5
Easy navigation, I asked a question by email and they responded really quickly.
I bought two hats, one of which is straw and I am a bit disappointed by the quality, however the 2nd is perfect.
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I bought two hats, one of which is straw and I am a bit disappointed by the quality, however the 2nd is perfect.
A
Rating: 4 out of 5
Correct quality, pleasant to wear
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A
Rating: 4 out of 5
Fast and efficient delivery
beanie meets my expectations ...perfect
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beanie meets my expectations ...perfect
A
Rating: 4 out of 5
Adequate navigation. Maybe add subcategories for caps for example: flat caps, army caps...
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A
Rating: 4 out of 5
Item conforms to the order although it had to be modified after validation since the registered product had nothing to do with my ordered basket. But everything was sorted out after an email sent to the seller.
Delivery a bit long (3 weeks) due to stock shortage
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Delivery a bit long (3 weeks) due to stock shortage