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Rating: 4 out of 5
Good overall
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
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Rating: 4 out of 5
many items on the site, practical filtering and to be completed, careful packaging, very fast delivery
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Rating: 4 out of 5
For a first connection, the site seemed clear to me and some prices attractive.
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Rating: 4 out of 5
Package found in the mailbox in good condition
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Rating: 4 out of 5
nothing to report
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Rating: 4 out of 5
A bit disappointed as the ear cover is not wide enough, it resembles a turban.
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Rating: 4 out of 5
Easy to use, the site is clear
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Rating: 4 out of 5
perfect item but more than 15 days to be delivered while I took express delivery.
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Rating: 4 out of 5
Product that corresponds well to my expectations.
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Rating: 4 out of 5
Product quality delivery speed
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Chapka/rabbit. Happy with the product. In detail, overall very good, reasonable price, more than reasonable time for production -non-standard size-, very nice product quality. Just a slight downside but related to the difficulty of size and custom fitting. A bit tight.
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Rating: 4 out of 5
A LITTLE DISAPPOINTED BECAUSE I HAVE A 59 CM HEAD CIRCUMFERENCE AND I FIND IT A BIT USTE IN DEPTH
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Rating: 4 out of 5
Excellent purchase (ordered three times) and very friendly customer service. But the site freezes and despite several attempts I could only complete my order by calling customer service.
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
Too bad the sizes are from 58 to 61. My head circumference is 61 and it's a bit tight. Nevertheless, the quality-price ratio is correct
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Rating: 4 out of 5
Impeccable packaging, good quality product but size is large.
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Rating: 4 out of 5
The site is clear, easy to use and has a very large choice for all budgets and all desires
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Rating: 4 out of 5
I love the hat I ordered. Too bad it's a one-size-fits-all because it's slightly large. The hat matches the description and my expectations, I find it very beautiful. It looks like good quality.
Fast shipping. Careful packaging.
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Fast shipping. Careful packaging.
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Rating: 4 out of 5
Easy navigation. Choice and price.
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Rating: 4 out of 5
a choice with prices for all budgets
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Rating: 4 out of 5
Clear and precise traclet site... no particular remarks to make... very good order tracking as well....
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Rating: 4 out of 5
Easy choice online, fast delivery, satisfied with the product
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Rating: 4 out of 5
Too bad there wasn't a more refined packaging, like a gift pouch.
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Rating: 4 out of 5
The site seems quite elegant and inspires confidence at first glance. Prices seem reasonable. French hat shop but not all products are necessarily made in France, it seems. Good adaptation to the market.
Attention to spelling mistakes.
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Attention to spelling mistakes.
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Rating: 4 out of 5
I only gave 4 stars for the photo which is not representative of the color. Indeed, the gloves appear sky blue on the site but in fact it's a strong blue and much darker in reality. Otherwise, they are very soft, the finish is neat. However, you shouldn't have big, wide hands.
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Rating: 4 out of 5
Excellent fast and efficient site
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Rating: 4 out of 5
Fast delivery, good product, only problem is the size, this is my second and the size does not match the first, otherwise nothing to say
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Rating: 4 out of 5
Very good quality of the hat
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Rating: 4 out of 5
top product ordered on Monday, delivered on Thursday, only small hiccup no SMS to notify of the arrival of the order but an email. You have to find a little thing wrong, we are still Gauls!!!
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Rating: 4 out of 5
GOOD SITE, CLEAR
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Rating: 4 out of 5
I had to follow up after a few weeks due to a stock shortage, the merchandise arrived in the week that followed. Perfectly packaged and in accordance with the order,
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Rating: 4 out of 5
product and order tracking compliant
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Rating: 4 out of 5
Order processed very quickly.
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Rating: 4 out of 5
very long delivery for my part (about 1 month).
intuitive site, easy to navigate
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intuitive site, easy to navigate
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Rating: 4 out of 5
Good for the delivery time and the quality of the product. Small issue with the size (see cap section)
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Rating: 4 out of 5
compliant with the ad
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Rating: 4 out of 5
quality product
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Rating: 4 out of 5
good and beautiful site. a lot of choices
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Rating: 4 out of 5
No issues with this order, whether in delivery time or the quality of the product received. I recommend
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