Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié

Published on 29/12/2021 à 06h03 following a purchase from 21/12/2021

Clear and precise, well done

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Acheteur Vérifié

Published on 28/12/2021 à 11h03 following a purchase from 20/12/2021

Very fast delivery. Beret of very good quality. A gift box would have been appreciated though.

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Acheteur Vérifié

Published on 28/12/2021 à 10h33 following a purchase from 21/12/2021

Quality item

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Acheteur Vérifié

Published on 27/12/2021 à 22h16 following a purchase from 20/12/2021

Very good, too bad the packaging during shipping was not careful...

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Acheteur Vérifié

Published on 27/12/2021 à 20h38 following a purchase from 04/11/2021

Nothing to say about the product! Very good
However, the delivery time is way too long! 1 month and a half

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Acheteur Vérifié

Published on 27/12/2021 à 20h18 following a purchase from 18/12/2021

Readable and clear

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Acheteur Vérifié

Published on 27/12/2021 à 12h03 following a purchase from 18/12/2021

delivery on time and the product meets my expectations

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Acheteur Vérifié

Published on 27/12/2021 à 11h08 following a purchase from 16/12/2021

GOOD

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Acheteur Vérifié

Published on 26/12/2021 à 23h16 following a purchase from 19/12/2021

Nice item, good communication during the sale, some confusion about the delivery date initially announced for the 21st and finally corrected to the 22nd. Box perforated upon delivery at the relay point

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Acheteur Vérifié

Published on 26/12/2021 à 20h48 following a purchase from 19/12/2021

Clear and accessible site.
Fast shipping and careful packaging. Product conforms to my order and quality/price is on point.

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Acheteur Vérifié

Published on 26/12/2021 à 18h04 following a purchase from 21/11/2021

Good, easy to use

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Acheteur Vérifié

Published on 26/12/2021 à 15h50 following a purchase from 23/12/2021

Very satisfied with my order. The delivery was very fast.

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Acheteur Vérifié

Published on 25/12/2021 à 08h27 following a purchase from 19/12/2021

Nothing to complain about, impeccable

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Acheteur Vérifié

Published on 23/12/2021 à 13h54 following a purchase from 19/12/2021

good product, delivery within the expected time

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Acheteur Vérifié

Published on 23/12/2021 à 09h06 following a purchase from 16/12/2021

Ease of ordering, fast and quality delivery, too bad you have to pay for return shipping (especially when the item does not meet the expected quality) but refund is easy.

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Acheteur Vérifié

Published on 22/12/2021 à 07h02 following a purchase from 14/12/2021

Very well made and practical site, too bad there are few sizes available

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Acheteur Vérifié

Published on 21/12/2021 à 21h39 following a purchase from 16/12/2021

very beautiful product

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Acheteur Vérifié

Published on 21/12/2021 à 09h57 following a purchase from 14/12/2021

The beige leather Trilby hat size L 58/59 is too large, I returned it by colissimo on 12/17/21. I am waiting for the same in size M 56/57 in return. However, its shape and quality suit me perfectly.

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Acheteur Vérifié

Published on 21/12/2021 à 01h28 following a purchase from 16/12/2021

LACK OF PHOTOS.

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Acheteur Vérifié

Published on 20/12/2021 à 18h06 following a purchase from 16/12/2021

Navigating the site is a bit complicated to find the size of hats and caps

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Acheteur Vérifié

Published on 20/12/2021 à 12h54 following a purchase from 11/12/2021

fast site and varied products

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Acheteur Vérifié

Published on 20/12/2021 à 06h39 following a purchase from 12/12/2021

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Acheteur Vérifié

Published on 20/12/2021 à 06h23 following a purchase from 13/12/2021

The site is very good

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Acheteur Vérifié

Published on 19/12/2021 à 20h51 following a purchase from 24/11/2021

Very good, a bit long to be delivered

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Acheteur Vérifié

Published on 19/12/2021 à 10h50 following a purchase from 14/12/2021

The indicated delivery date was not respected. Fortunately, I was able to be home the next day.

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Acheteur Vérifié

Published on 18/12/2021 à 19h56 following a purchase from 14/12/2021

Very good except at the time of payment it crashed a lot, so I ended up with 2 identical orders, but they canceled them as soon as they received my email; so everything was back in order

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Acheteur Vérifié

Published on 17/12/2021 à 16h54 following a purchase from 12/12/2021

I am very happy with the quality of the ordered products. Small downside: the hat was all dusty on top.... Fast and secure shipping

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Acheteur Vérifié

Published on 17/12/2021 à 13h33 following a purchase from 09/12/2021

fast order, fast delivery

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Acheteur Vérifié

Published on 16/12/2021 à 17h32 following a purchase from 11/12/2021

Compliant with the description.
Magnificent

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Acheteur Vérifié

Published on 16/12/2021 à 17h13 following a purchase from 06/12/2021

Fast delivery. Reactive following my mistake in the order.
Very satisfied with my purchase.

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Acheteur Vérifié

Published on 16/12/2021 à 14h05 following a purchase from 12/12/2021

Out of 3 ordered items, I have to return two because they don't fit: one is not my size and the other does not suit me

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Acheteur Vérifié

Published on 16/12/2021 à 12h58 following a purchase from 11/12/2021

Order delivered quickly, product matching my expectations.

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Acheteur Vérifié

Published on 15/12/2021 à 22h03 following a purchase from 01/12/2021

GOOD SERVICE

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Acheteur Vérifié

Published on 15/12/2021 à 21h32 following a purchase from 08/12/2021

Quality product, compliant with the description, keeps very warm ....
Negative point delay in delivery, delivery to a pickup point, while we had paid for home delivery

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Acheteur Vérifié

Published on 15/12/2021 à 06h32 following a purchase from 08/12/2021

Effective responsiveness of customer service

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Acheteur Vérifié

Published on 14/12/2021 à 15h39 following a purchase from 07/12/2021

Very happy, product compliant just a pity that it wasn't in a nice box or something for Christmas gifts

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Acheteur Vérifié

Published on 14/12/2021 à 08h23 following a purchase from 09/12/2021

Compliant with my expectations

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Acheteur Vérifié

Published on 14/12/2021 à 06h54 following a purchase from 09/12/2021

Fast delivery. Good

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Acheteur Vérifié

Published on 13/12/2021 à 15h33 following a purchase from 30/11/2021

Good product, I order with confidence.

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Acheteur Vérifié

Published on 13/12/2021 à 14h17 following a purchase from 04/12/2021

NO COMMENT

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